This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Lincoln Mkx. The contact stated that there was an abnormal fuel odor present outside of the vehicle. The contact stated that there was evidence of a fuel leak coming from the fuel tank. The vehicle was previously taken to beaman Ford Inc (1717 Tennessee 46, dickson, tn 37055), where it was determined that the fuel tank needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 140,000.
The contact owns a 2007 Lincoln Mkx. While driving approximately 5 mph, the vehicle jerked forward and the undercarriage detached from the vehicle. There were no warning indicators illuminated. In addition, fluids were leaking from the vehicle. The vehicle was towed to dave sinclair Lincoln St peters (4760 N service rd, St peters, mo 63376) where it was diagnosed that the undercarriage, fuel line, and transmission lines needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure, but offered no further assistance. The failure mileage and VIN were unknown.
Lift gate malfunction. While unloading my groceries the lift gate slammed down on my head. There was no warning beep. Sustained a cut to my face. This is a safety risk. I took a video of the lift gate malfunction after the incident.
Our vehicle was involved in a rear end crash while stopped at a pedestrian cross walk. The visual damage to our Lincoln Mkx was the exhaust system and rear bumper. The non-visual damage was the brake power booster. The power surge from the rear end impact while the brakes were engaged caused the brake power booster to fail. Both my mechanic and the local Ford dealer confirm that the failure of the brake system was caused by the damage related to the rear end impact in the accident. The local Ford dealer has seen multiple vehicles brake power boosters fail due to rear end collisions yet the insurance company denied my claim for repair to this system. The failure of this system is a very hazardous condition as it is extremely difficult to brake the vehicle with out this system working correctly.
- Poughkeepsie, NY, USA
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- Dickson, TN, USA