This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Lincoln Mkx. When the contact pushed the button for the driver seat to recline, the seat fell all the way back and landed on the rear driver side seat. The vehicle was taken to the dealer where it was diagnosed that the driver seat recliner motor and switch failed and need to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 98,768.
On July 17,2012 I got into my 2007 Lincoln Mkx and put the key in the ignition. I have a memory seat so it started to get into my position. Well, the seat back started coming forward and would not stop. It pushed my body into the steering wheel while the seat bottom continued to move forward also. I started to panic as I was wedged into the steering wheel and my knees were tightly pressed against the dash. I tried to get the seat to stop moving by pressing the set button on the door and it would not. Luckily, the seats are leather which allowed me to slide myself out. This has never happened before and was very terrifying. I honestly thought I was going to be crushed. There needs to be some type of safety stop. If the seat is moved as far forward as possible there is less than 5 inches between the seat back and the steering wheel. This is very unsafe as the motor is so powerful that it could crush a child or seriously hurt a pregnant woman. I am now too afraid to even drive this car for fear it could happen again. There is no reason that the seat should move that far forward. Apparently, there is some type of malfunction with the seat. I believe there should be a recall on this.
As I was approaching a stop sign at a local shopping center, the driver's side seat suddenly moved forward, backwards, then the back part reclined and rested in that position.
- Macon, GA, USA
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- Bad Axe, MI, USA