This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2007 Lincoln Mkx headrest is causing severe neck pain. Consumer states it is causing neck pain and headaches. He states that the headrest is fixated forward and cannot be changed. He said the pain is coming from the head being forced forward. The consumer stated the headrest only adjust up or down. Changing the seat angle doesn't change the headrest angle.
- Colonia, NJ, USA
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- Colonia, NJ, USA