This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Lincoln Mkt. The contact stated that the battery drained completely and there was no access to the trunk. The contact stated that there was not a mechanical override to open the trunk. The vehicle was taken to several dealers and the contact was advised by each of them that there was no remedy for the failure because the vehicle was operating as designed. The dealer then referred him to the manufacturer. The manufacturer was contacted and referred him to page 79 of the owner's manual, which explained how to override the system. The vehicle was not repaired. The failure mileage was 900 and the current mileage was 13,000. Updated 02/26/13 updated 03/1/2013
- Cambridge, MA, USA
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- Cambridge, MA, USA