This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving home from work thru a construction area and all of a sudden my power steering/collision warning came on and the signal with the slippery tire car symbol. My power steering went out i almost hit a concrete wall but was able to steer car in development off main road Power steering out and will not operate. Says no recalls on 2010 but online same issue with 2012 and has recall im lucky i was seriously hurt or killed. Shooken up in Florida
I was driving the car and the power steering went completely out without warning and almost caused a serious collison. After researching the car I found that there were multile issues with the power steering modules on these vehicles, this car needs to be repaired by the manufacturer, this is a defect.
The steering all of a sudden became impossible to turn the vehicle. I almost had an accident trying to get over to the shoulder. While pulling over on the shoulder the warning signal on the mirror didn-??t tell me that another car was next to me. These issues could have cost me my life
The contact owns a 2010 Lincoln Mkt. The contact stated that while reversing out of the driveway, the power steering failed and steering wheel locked. The vehicle was turned off and restarted several times before returning to normal operation. The power steering assist warning light illuminated after the vehicle was re-started and the steering remained in the locked position. The contact again attempted to turn off and restart the vehicle however, the vehicle failed to restart. Gervais Lincoln, Inc (24 reiss ave, lowell, MA 01851, (978) 454-5696) was contacted and the contact was informed that the VIN was not subjected to a recall. The vehicle was not taken to be diagnosed nor repaired. The manufacturer was made aware of the failure and the contact was referred to NHTSA. The approximate failure mileage was 97,000.
The contact owns a 2010 Lincoln Mkt. The contact stated while driving 10 mph, when the power steering assist warning light was illuminated and the steering wheel became difficult to turn. The contact stated he was able to park on the side of the road. The vehicle was not drivable. The vehicle was towed to local dealer mall of Georgia Ford located at 4525 nelson brogdon blvd, buford, ga 30518, (678) 515-9339, where it was diagnosed with needing steering module to be replaced. The vehicle had not been repaired as of yet. Upon infestation, the contact associated the failure with NHTSA campaign number: 15V340000 (steering), however the VIN was not included. The manufacturer had not been informed of failure. The failure mileage was 150,000.
- Jonesboro, GA, USA
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At certain of driving or stationary the power steering just quits working and the vehicle is extremely hard to steer. It is almost impossible to pull over to safety. This has happened on numerous occasions.
Although the warning was displayed, I was not aware that my car only had an electronic power steering. This type of issue is one that can truly cause a serious accident should one is driving when their power steering go out. The power steering on this car stops more than just your steering wheel and I for one think that there needs to be a recall. It's a good thing that I was parked and glad because my daughter was with me.
The power steering cuts out while vehicle is in motion. Error message states power steering assist failure, typically during a hard turn at low speed such as in or out of a parking spot. 15V340000 recall is for the next model year and the dealer and manufacturer have stated this vehicle cannot be fixed under that recall.
I purchased the car used a month ago. Today is the second day that after starting the car the dash displayed a power steering fault message. Sure enough I can barely steer the car. Each time I turned the car off, waited 30 seconds, turned the car back on and the problem went away.
Upon starting the car the power steering failed and a message appeared saying steering malfunction.two days later it happened again and very nearly caused a crash.
Periodically getting "power steering assist fault" and the epas electric power steering quits working. Apparently there was a recall for this exact issue, but it only included 2011-2012 Lincoln Mkt/mks and Ford flex when it should have also included 2010 models. So far it has only happened when the vehicle is first started (stationary) and we've been able to get it to work again by shutting off the vehicle and restarting.
The contact owns a 2010 Lincoln Mkt. The contact stated that the eps warning indicator flashed regarding a power steering assist failure. The vehicle was not included in NHTSA campaign number: 15V340000 (steering); however, the 2011 models were included. The contact stated that the vehicle exhibited the same failure as the recall campaign. The vehicle was not diagnosed by a dealer. Cannon Ford-Lincoln of starkville (12249 ms-182, starkville, ms 39759, (662) 323-1900) was contacted and a diagnostic appointment was scheduled for July 16, 2019. An independent mechanic diagnosed that there was a power steering electrical unit failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 184,000.
The contact owns a 2010 Lincoln Mkt. The contact stated that the service power steering indicator illuminated while driving approximately 30 mph. The contact was able to park the vehicle at a safe location. The vehicle was not drivable. The contact spoke with franklin park Lincoln Inc. (5272 monroe street, toledo, Ohio 43623, (888)-706-4075) and was advised to have the vehicle towed to have diagnostic testing performed. The vehicle was not towed to the dealer. The manufacturer informed the contact that the vehicle was not included in any open recalls. The vehicle was not repaired. The failure mileage was 102,000.
"power steering assist fault" light comes on and power steering locks up or becomes very difficult to steer. I barely avoided an accident. I had to stop the car in traffic because I couldn't steer the car. I found I could barely steer the car with great effort and was able to drive car to side of road. This very same issue appears to be across many Ford/Lincoln 2010-2013 models. There was a recall for apparently the exact issue in 2015 (included 2011-2013 Lincoln Mkt) but not the 2010 which I have. My car is experiencing the exact issue. A quick research online shows that this problem is experienced by many Ford/Lincoln cars sharing the same "electronic power steering assist" system. This is a very serious and dangerous issue! the steering of the car itself become locked and nearly inoperable while driving. Apparently the NHTSA is already looking at this very issue (see here: Https://www.detroitnews.com/story/business/autos/Ford/2016/10/03/Fusion-edge-NHTSA-investigation/91473188/). the NHTSA needs to know that the issue is common to the "electronic steering assist system" not only in the "Fusion" or "edge" but across many Ford/Lincoln models including the Lincoln Mkt. The specific Ford/Lincoln part is a "TRW gen 1 epas" module. This same module is used on many Ford/Lincoln cars. Only some of the cars containing the "TRW gen 1 epas" module were part of past recalls. All Ford/Lincoln models containing the "TRW gen 1 epas" module should be recalled/repaired before someone gets killed.
The contact owns a 2010 Lincoln Mkt. While driving approximately 45 mph, the power assist fault warning indicator suddenly displayed and the steering wheel became very difficult to maneuver. The contact notified an unknown local dealer and was informed that there were no recalls related to the VIN for the power steering. The failure was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 70,000.
The contact owns a 2010 Lincoln Mkt. While driving, the steering wheel became extremely difficult to manuever. The service power steering indicator illuminated. The vehicle was taken to morristown Ford Lincoln (1112 w morris blvd, morristown, tn 37813, (423) 586-5520) where it was diagnosed that the steering gear assembly needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was not notified of the failure. The approximate failure mileage was 135,000.
The contact owns a 2010 Lincoln Mkt. While driving approximately 25-35 mph, the service power steering warning indicator illuminated and the vehicle became very difficult to steer. The vehicle was taken to hertrich capitol Lincoln (1127 S dupont hwy, dover, de 19901, (302) 241-0087) where it was diagnosed that the steering gear needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 64,000.
The contact owns a 2010 Lincoln Mkt. While making a turn at approximately 30 mph, the power steering suddenly failed. The warning indicator illuminated after the failure occurred. The vehicle was taken to the dealer where it was diagnosed that the power steering needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 82,000.
A D V E R T I S E M E N T S
- Davenport;Fl, FL, USA