I bought certified (CPO) 2010 Lincoln MKT in Aug 2013. It had a mileage of around 50500 miles. After running just around 5k, it shivered and broke down on a trip when I was about to merge onto highway from an exit and there were white fumes from the cylinder. At first they mentioned there is a problem with fuel injector and it needs to be replaced. Later they mentioned of a problem with few other parts and replaced the same too. Then they mentioned of replacing the engine and done the same. But problem didn't solve.

Later they changed the torque sensor or something and gave the vehicle after 1.5 months. But I was hearing some type of noise from the hood and returned to dealership in 2 days. And then they mentioned of replacing engine belt and axle. But still problem was unsolved and they asked me to authorize for opening the dash to determine the problem. But I opposed it and contacted Lincoln. Later they authorized the labor and took the car again to workshop. After that they changed pulley belt. But the noise didn't disappear. Later they had an engineer from Lincoln come and examine the vehicle. And the engineer asked of replacing the transmission. But it too didn't work. And the Lincoln engineer came up again and mentioned of replacing 1 Upper Engine Mount, 1 Upper Transmission Mount, 1 Front Engine Roll Restrictor, 1 Rear Engine Roll Restrictor.

It's already more than 4.5 months since when vehicle is under repairs and with no luck. In between a claim was made with Lincoln to buy back or replace the vehicle, but they refused the same as well. So far below repairs have been made but the problem is still not solved 100%.

Repair Order 47324 - 2010 LINCOLN MKT AWD 4DR CROSS Tag Number: 2221 License Plate: 6MQC260 Service Advisor: HONG C LY (408) 557-6373 Ext.:6373 Other Repair Orders: 50760 Item Pay Type Item Status Concern Correction 24 Retail Done CHECK TIRE PRESSURES LF 36 RF 36 LR 36 RR 36 SET TIRE PRESSURES TO MANUFACTURES SPECIFICATIONS 39 Retail Done PERFORM MULTI POINT INSPECTION, PERFORM MULTI POINT INSPECTION 50 Factory Warranty Done TAP NO CHARGE 51 Factory Warranty Done CHECK & ADVISE CHECK ENGINE LIGHT IS ON REPLACED ENGINE ASSEMBLY PER FORD 52 Retail Done CHECK & ADVISE CAR WAS SHIVERING & WHITE THERE WERE WHITE FUMES COMING OUT SEE LINE 51 53 Retail Done CHECK & ADVISE GRINDING NOISE WHEN BRAKING SEE LINE 51 54 Factory Warranty Done RENTAL ASSISTANCE RENTAL FOR CUSTOMER. WPI CAS 4071107 55 Factory Warranty Done INSPECT AND DETERMINE ENGINE CONDITION - CHECK INSPECT AND DETERMINE ENGINE CONDITION - CHECK

Repair Order 50760 - 2010 LINCOLN MKT AWD 4DR CROSS Tag Number: 2221 License Plate: 6MQC260 Service Advisor: HONG C LY (408) 557-6373 Ext.:6373 Other Repair Orders: 47324 51609 Item Pay Type Item Status Concern Correction 24 Retail Done CHECK TIRE PRESSURES LF 36 RF 36 LR 36 RR 36 SET TIRE PRESSURES TO MANUFACTURES SPECIFICATIONS 51 Retail Done CHECK & ADVISE OF SQUEAK/RATTLE COMING FROM THE RIGHT SIDE NEED MORE TIME TO DIAG. CUSTOMER DECLINED 52 Factory Warranty Done CHECK & ADVISE OF A SQUEAK COMING FROM THE DASH VERIFIED CONCERN. REPLACED BELT TENSIONER.. WPI 53 Retail Done PERFORM BRAKE INSPECTION PER CUSTOMER'S REQUEST INSPECTED BRAKES, OK AT THIS TIME 54 Factory Warranty Done CHECK & ADVISE DRIVER SIDE AXLE SEAL REPLACED AXLE SEAL. RECHECKED, OK NOW. WPI

Repair Order 51609 - 2010 LINCOLN MKT AWD 4DR CROSS Tag Number: 2221 License Plate: 6MQC260 Service Advisor: HONG C LY (408) 557-6373 Ext.:6373 Other Repair Orders: 50760 Item Pay Type Item Status Concern Correction 24 Retail Not Complete CHECK TIRE PRESSURES LF RF LR RR
51 Factory Warranty Not Complete CHECK & ADVISE OF INTERMITTENT SQUEAKING NOISE COMING FROM THE RIGHT FRONT AREA
52 Factory Warranty Not Complete RENTAL AUTHORIZATION FROM DINA AT LINCOLN
53 Retail Not Complete

Last updated at: 06/23/14, 03:03p