The contact owns a 2014 Lincoln MKS. The contact stated that while at a stop light, the vehicle stalled upon acceleration. There were no warning lights illuminated. After exiting the vehicle, the doors began to lock and unlock. The vehicle was towed to an independent mechanic, who stated the failure was due to the fuel pump. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 16V621000 (Fuel System, Gasoline). The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 89,000.

- Lakeland, FL, USA

The contact owns a 2014 Lincoln Mks. The contact stated that the vehicle would not start-up when she attempted to start the vehicle. The vehicle was towed to an independent mechanic and diagnosed as fuel pump failure. The contact was informed that the fuel pump needed to be replaced. The vehicle was repaired. The fuel pump was replaced twice however, the failure recurred. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The failure mileage was 79,700.

- Pensacola, FL, USA

Tsb: 16V621000 this happened to my car, I replaced the fuel pump control module, there is a recall but only for the 3.5 liter. I have the 3.7 liter AWD. The consumer stated he paid for the vehicle to be repaired as the VIN was not included in the recall.

- Fenton, MI, USA