This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The 2011 through 2013 Lincoln MKS were recalled for the electric power steering assist suddenly going out and it is the same on this car and could have gotten someone seriously hurt these need to be added to the recall thanks for looking.
My car will intermittently (more times than not) lose its power steering assist, making it almost impossible for me to drive. I've had the car looked at, replaced the rack and pinion assembly, put on new tires, ran a diagnostic, and the car still lacks power steering most of the time. When starting the vehicle, the wheel will lock up, and the message "Power Steering Assist Fault" displays, no matter how many times I try to restart the car and allow the computer to reset, the fault does not go away. I rarely have times when I can drive with a power steering assist. The car has become a serious problem because I cannot get to work or school safely; when driving the other day, the power steering went out, and I was almost in an accident. I believe that there is a defect in the 2010 MKS, just like there was with the other years that were recalled, the fact that this issue has cost me so much money (and I cannot get out from under the car, I would if I could), and still puts me at risk for serious injury is seriously concerning.
I started my car and the error "power steering failure" came on, I was completely unable to turn the steering wheel. I turned the vehicle off and back on and it happened again. There was no warning and I can't turn it at all. I can't imagine what would have happened if I were driving it! this is a known issue and if the 2011's were recalled, and it is happening to this many people with a 2010, maybe they should do a recall on it as well!
Electronic power steering went out. Took to local dealer 3 times---computer reset first time; second time came up 'electrical issue'. third time computer said replace rack and pinion. Car purchased as cpo in 2013 from rochester, mn dealership with 17000 miles. Seven years later it has 47000 miles. This model was included in a recall starting with 2011 vehicles. Perhaps 2010 vehicles should be as well. Very dangerous to have this happen at highway speeds.
The contact owns a 2010 Lincoln Mks. The contact stated while the vehicle was stationary, the steering wheel became difficult to turn. The contact stated that the vehicle maintenance light was illuminated. The vehicle was taken to the local dealer gengras Ford (225 new britain ave, plainville, ct 06062, (860) 793-8885). Upon investigation, the dealer associated the failure with NHTSA campaign number: 15V340000 (steering) however, the VIN was not included. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to NHTSA to file a complaint. The failure mileage was approximately 130,000.
- Plantsville, CT, USA
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The electrical power assisted steering failed again without warning. When this unit ceases operation, it also affects the vehicle power train by shutting down the traction control and the anti lock braking, it seems. When the electrical assist stop working, the vehicle is extremely difficult to control as it takes all the effort a person can muster to turn the steering wheel. This is a very bad steering system.
Tire went flat and lost all power steering. I could not even drive it to the nearest service station on the spare tire and had to have it towed. Safety recall on 2011 and newer but not on 2010 - this car has a dangerous power steering unit and you shouldn't have a car that's inoperable just because you have a flat tire.
While driving, on rt. 264 the epas steering turned off without warning. My wife had to fight to get the vehicle to the side of the road. The effort to turn the steering wheel was so great that I had to take over from my wife. It took all my effort to turn the steering wheel, it was so stiff. I took the vehicle to the dealer today and had it checked out. They reported that it was caused by low tire pressure. There were no warnings from the TPMS. I was told that, in the case of a reoccurrance, that simply inflating the tires would not suffice, but that the system would need to be reset by a Ford diagnostic computer.
The contact owns a 2010 Lincoln Mks. While driving 60 mph, the power steering completely failed and the steering warning indicator illuminated as the power steering failed. The contact was able to take the vehicle to crescent Ford (100 old winston rd, high point, nc 27265, 336-869-2181) where the contact was informed that there was a recall on the vehicle. Upon investigation, the contact found NHTSA campaign number: 15V340000 (steering) that applied to the 2011 and 2012 Mks models; however, a recall was not placed on the 2010 models. The contact stated that the vehicle experienced the same failure with his vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 168,000.
The contact owns a 2010 Lincoln Mks. While driving approximately 70 mph, the power steering seized and the contact was unable to maneuver the vehicle. The power steering assist warning indicator illuminated. The vehicle had to be turned off and restarted several times in order to resume normal operation. The vehicle was not diagnosed or repaired; however, mac haik's southway Ford (located at 7979 interstate 35 access rd, san antonio, tx 78224, (210) 922-2222) was informed of the failure. The manufacturer was not contacted. The approximate failure mileage was 110,722.
2010 Lincoln Mks power steering would not function, did this 5 times. Had to turn car off turn steering very hard a couple times and then restart power steering returned. Last time this happened 10/31/2010
The contact owns a 2010 Lincoln Mks. While driving various speeds, the steering wheel seized without warning. The contact was able to coast the vehicle to the side of the road and turn off the engine. The vehicle was restarted and operated normally. The vehicle was taken to cedar city Ford Lincoln (1010 N main St, cedar city, ut 84721, (435) 586-9435), but was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall. No further assistance was offered. The approximate failure mileage was 78,000.
The power steering intermittently fails upon starting the vehicle, or twice while driving. Both times driving, I was traveling about 40 mph on a rural street, and was able to pull directly into a parking lot that was parallel to the road which required little steering. If you shut the vehicle off, and restart the car, it usually resets itself. Please be advised that when the power assist stops working, it takes extreme strength to maneuver the vehicle. I have a 1965 mustang without power steering. There is no comparison between both vehicles, the Lincoln does not steer without pulling with both hands in one direction on the steering wheel.
A D V E R T I S E M E N T S
- Alma, AR, USA