The contact owns a 2018 Lincoln Mkc. While driving approximately 65 mph, the lane departure safety feature activated to correct the vehicle from veering out of the lane. The lane departure feature steered the vehicle too far to the left, causing the vehicle to crash into the median and flip over. The vehicle sustained severe front end damage, but the front air bags did not deploy. A police report was filed. The vehicle was towed to an undisclosed location. The driver, front seat passenger, and rear driver side passenger all sustained head, neck, and back injuries that required medical attention. The manufacturer and local dealer (Mountaineer Lincoln in beckley, wv) were notified of the failure, but the cause of the failure was not determined. The failure mileage was 2,382.

- Artie, WV, USA