This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Bought this 2017 Lincoln MKC with 75K miles on 2/21/25. Four days later while driving to work an engine light came on. Continuing on to work the car started running poorly while crossing a rail road track. Seemed like it was gonna quit running right there on the track. Then it started running like it did before except now there is a wrench starting blinking on my instrument panel. Had the engine code checked at O-??Riley-??s and was informed it was number 3 cylinder misfiring as they recommend a new spark plug and coil. While they checked the code I called the dealer where I purchased the vehicle and I have an appointment scheduled for 10 AM tomorrow. I-??m sure they will install a new plug and coil and send me on my way knowing my warranty will be ending in a few more hundred miles. I-??ve researched the issue and know the motor needs changed and it should be ford to recall them. I-??m handicap now and won-??t be able to afford to fix it or buy another vehicle. This isn-??t right and does needs to step up to the plate and accept responsibility for their mistake.
Vacuum pump, 2.3 ecoturbo charger not available for inspection. Dealer in ND replaced vacuum pump twice and car ran worse than when I brought it in so they then decided it was the turbocharger and replaced it. My check engine light and ABS light were on. Could not drive over 55 mph and was on highway when lost power and slowed way down significantly with traffic congested. Had to pull off to side. Thick Smoking from tailpipe they said oil got lnto the catalytic convertor it would eventually wear off and ok to drive. Took to different dealer and they replaced the vacuum pump again (this was the 3rd one)it has 73000 miles on it. I Drove for 20000 without trouble. Now I'm at dealership in TN and they are replacing the entire engine. Without any help from Lincoln and the car has 91000 miles on
Check engine light on and after scan, code P0302 results. Engine feels sluggish. "Coolant level low" displayed on dash, also temperature level rose to high so stopped driving it. Engine temperature elevated may catch fire car. Problem is coolant entering cylinder. Confirmed by two independent mechanics, and today by Lincoln mechanic. Vehicle is at Lincoln service center. Check engine light appeared on dash a few days before the temperature elevation and coolant loss. Got code P0302 a few days before the coolant loss and temperature rise.
The engine failure in my 2017 Lincoln MKC was caused by coolant intrusion, a known design flaw affecting thousands of 2015-2019 models. This serious issue presents a severe safety risk to drivers and passengers. Symptoms Engine light illumination Shakiness and sputtering at startup Misfire on cylinder #3 Rapid coolant loss Intermittent engine light warnings Battery-like symptoms (vehicle not starting, clicking sounds) Violent shaking during 1 startup Diagnosis and Repair Attempts Replaced component for cylinder #3 misfire Installed new spark plugs Refilled coolant reservoir Battery checked and jumped Final diagnosis: Engine replacement required due to coolant intrusion Issue confirmed as a known design flaw in Lincoln MKC Safety Risks The coolant intrusion problem poses significant safety risks: Potential for sudden engine failure while driving, especially at high speeds Risk of losing control of the vehicle due to engine seizure Danger to occupants and other road users in case of unexpected breakdown Confirmation and Inspection The issue was reproduced and confirmed by both Monro Auto and the Lincoln dealership. The vehicle was inspected by the Lincoln dealership, which determined the need for a complete engine replacement The warranty company approved the engine replacement, acknowledging the severity of the problem Warning Signs Intermittent Check engine light illumination Occasional shaking and sputtering at startup Rapid coolant loss without visible leaks Intermittent starting issues resembling battery problems One episode of violent shaking at startup All of these symptoms appeared sporadically Manufacturer Responsibility Despite being aware of this design flaw and even developing a new engine to address the issue, Lincoln has not issued a recall. This lack of action raises serious concerns about the manufacturer's commitment to customer safety. The problem is widespread, as evidenced by numerous reports on Lincoln MKC forums, indicating a systemic iss
- Reynoldsville, PA, USA
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The coolant intrusion into cylinder #2. Very well known problem with Ford EcoBoost engines. This car has the 2.0L engine and there hasnt been a recall on it yet. It becomes a safety concern when the problem gets bad enough to allow oil to leak, causing a engine fire. The problem was diagnosed by a Lincoln dealer. No, it was not inspected by the manufacturer but my dealer did communicate the issue to Ford. There were check engine lights because this causes a cylinder misfire as the coolant leaking into the cylinders is burned. We already had the problem repaired by replacing the engine long block assembly which cost $8176.93.
The contact owns a 2017 Lincoln MKC. The contact stated that while driving, a burning odor was detected as the vehicle lost power. Upon the contact's arrival at home, her fiancé called AAA service. Where upon inspection the AAA technician diagnosed the vehicle with a battery issue stating that the was about to explode. No warning lights were illuminated. The battery was replaced by the however the contact stated that the vehicle continued to have electrical problems. The contact received a notification of NHTSA Campaign Number: 23V378000 (Engine) however the VIN was not included. The manufacturer or dealer was not notified of the issue. The failure mileage was approximately 80,000.
The contact owns a 2017 Lincoln MKC. The contact stated that the check engine warning light was illuminated on the instrument panel. The vehicle was taken to a dealer and the contact was later informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but was offered no assistance. The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was approximately 83,000.
The contact owns a 2017 Lincoln MKC. The contact stated that the check engine warning light was illuminated. Additionally, the vehicle failed to start while pressing the Start button on the key fob. The contact was able to start the vehicle while pressing the Push to Start button inside the vehicle. The contact stated that the failure occurred intermittently. The vehicle was taken to an independent mechanic, where the contact was informed that the vehicle was experiencing excessive coolant consumption. The mechanic diagnosed that there was coolant intrusion in cylinder #2. The vehicle was then taken to the dealer, where the same assessment was made, and the dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 107,000.
There is a huge problem with my vehicle it started leaking coolant into the cylinder. The vehicle is using coolant and burning it through the exhaust. This defect in the engine block causes catastrophic failure if occuring during driving on highway can cause accident and fire.
Lincoln/Ford knowingly designed an engine where the head gasket is unable to properly seal and overtime causes intrusion of coolant into the cyclinder causing overheating. This results in the need to replace the ENTIRE engine block. They are aware of the issue and continued to build these engines with the KNOWN safety issue from 2017 - 2020 on not only Lincolns but Fords. The dealerships are aware of the issues, the corporate companies are aware of the safety issues and still there is no recall on these. They wont even help pay for the new engine. My car only has 43,000 miles on it! I should not be replacing an engine already for this known safety issue. This should be recalled immediately. I was driving my young children 3 and 1 around when the coolant overheated and it could have or ceised as I am driving or caught on fire. Someone should not have to die in order for a recall to happen. Lincoln/Ford need to make this right before someone dies. They knew of this issue when they designed it and continued to make them until 2020.
Started with a rough start in the morning. Check engine went on and took to Advanced Auto to have code checks: P0302 1/3 Stored Cylinder 2 Misfire Detected DTC Severity 2 of 3. Repair immediately if drivability issues are present. Threat to essential. I immediately went to our Ford Dealer who has been maintaining our vehicle. First thing they did was open the hood and told me to keep an eye open for the antifreeze level. He then told me that they have problems from 2017-2019 with these 2.0L Ecoboost engines - Coolant, white exhaust smoke and/or Illuminated MIL. He stated that they do not fix this engine, and provided me a 13 page report and wrote and estimate for $6,500 + tax to have the engine replaced. I have 60,000 miles on my 2017 Lincoln MKC. I drive 14 miles to work and back 3 times a week. I baby this car. This engine should not need to be replaced after 60,000. I bought the car in 2020. On December 19, 2019, Ford has technical service bulletin #19-2346 and it appears that do not disclose this to avoid fixing under their 6 year or 70,000 mile warranty. This is really unacceptable on Ford's part. Shame on Ford for not creating a recall for this engine failure. We customers should not have to pay for a newly designed engine after Ford knew that this engine was a failure. I am demanding Ford to look into this engine problem. This is unacceptable!!! I am requesting for Ford to pay for my newly redesigned engine. Bill Ford has a statement on Ford Motor Company's website: We see no conflict between business goals and social and environmental needs. I believe the distinction between a good company and a great one is this: A good company delivers excellent products and services. A great one delivers excellent products and services and strives to make the world a better place. Bill Ford Executive Chair, Ford Motor Company I DO NOT SEE THAT THIS IS AND EXCELLENT PRODUCT OR SERVICES PROVIDED BY THE FORD MOTOR CO.
I purchased 2017 Lincoln MKC new almost immediately had electrical issues with it that has stayed throughout the vehicles life. At about 55,000 miles my car started acting up like it was misfiring. I took it to Lincoln and twice they said they couldn-??t feel anything. I left the car over night because it mainly happened in morning starting up and going a certain speed. Lincoln called me and said it was something with transmission and they would fix it. The problem did not get better. At approximately 70,000 miles my engine light came on and I took it to be read. It read cylinder 1 misfire. I changed out my plugs and coils and had light reset. Light came back on at 71,000 engine over heating. I added/filled engine coolant. Light came on off and it was chalked up to an electrical issue they couldn-??t find. I have had to refill my coolant several times as it drains quick in sumner heat and I have had to change my plugs and coils again. My car was recently at a Lincoln and they noted my spark plug and coils on the floor. They asked me about the radiator fluid and I explained what has been happening to my car since 55,000 miles. I was told that Lincoln is well aware that this is a problem with the MKC with radiator fluid leaking causing it to leak into out plugs, cause misfire and eventually seize the engine but there has not been a recall, leaving buyers stuck. My issue is that I went to dealership with these problems but was ignored and told it was something else. Lincoln purposly blamed the issue on something else so my warranty would be done and they wouldn-??t have to cover the cost. They knew about this issue and purposely pushed it off so they would not be responsible.
Car was misfiring, so I took the car to the dealership. There is coolant leaking into the engine cylinders and there is white exhaust smoke. They tell me that this is a known manufacturer defect. There is even a Technical Service Bulletin by ford recognizing the defect. TSB-19-2346. The repair requires the engine block to be replaced. Cost is over 6K.
Engine light came on.Noticed some hesitation. Took to the dealer. Was diagnosed as coolant intrusion into engine. Engine could have failed on the highway or exploded. After investigating & seeing other incidents like this on-line, I noticed there were fires & breakdowns that did occur. I called Ford/Lincoln to report. They are aware of issue, but would not cover the repair even though they have been aware of the issue for years. Bought my certified 2017 Lincoln MKC in 2020 with 25k miles with extended warranty; Currently has 68k miles. I had extended warranty thru Feb 2024, and was not aware it had expired. If my warranty was still current & had less than 70k miles, it would have been covered. I believe there should have been a recall on this type of engine. I believe that FORD/LINCOLN is responsible for the repair.
My engine kept misfiring upon starting and not accelerating while I was driving it. A coolant leak into the cylinder caused the engine to malfunction. I had to replace the entire engine block which cost over $7,000. The Ford repairman & service center told me that Ford had issued a service bulletin regarding this issue but then refused to pay for the engine damage. I only have 70K miles on the Lincoln.
2.0 Ecobooster engine. Coolant started leaking into engine right after an oil change at dealership. Now I need a new engine. I have researched that this is a known engine problem for Ford. We need a recall. I cannot afford a $9,000 repair for something Ford knew about.
My 2017 Lincoln mkc 2.0. My mechanic confirmed it has a coolant leak going into the engine. There is a known defect with the 2.0 engine.Which is requiring me to have to purchase a brand new engine with only 33,000 miles warranty expired 2023. The code that was present at the time was p0301. This is a safety concern this vehicle will leave u stranded and in worst case scenario dead because of engine failure. Lincoln should recall the engines on these vehicles!
A D V E R T I S E M E N T S
- Renton, WA, USA