The contact owns a 2017 Lincoln MKC. The contact stated that while starting the vehicle from second to third gear, there was an abnormal banging sound heard. The transmission was slipping gear while driving at various speeds. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who stated that the transmission was slipping when shifting from second to third gear. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted. The failure mileage was approximately 100,100.

- Newtown Square, PA, USA

There is a design flaw in the way coolant flows around the engine block which allows coolant to leak into cylinder 3 the result of which is the mix of coolant and motor oil damages the engine with no probability of repair. The only recourse is engine replacement. A Ford service bulletin as to this issue has been issued by Ford to its Service Departments. A design change in the motor block has supposedly corrected the problem. It affects all Ecoboost 2.0 4 cylinder engines used by Ford, but may apply to other Ford 4 cylinder engines as well. The engine in my 2017 Lincoln MKC has the problem at 77K miles. At present the car is not safe to drive as the engine could seize at any time. There are several YouTube videos on the subject showing the damage to the engine due to this problem. A copy of the service report from the local Ford dealer, Chestatee Ford, Dahlonega, GA can be provided.

- Dahlonega, GA, USA

I was pulling away from my house after backing out of my driveway, and the power steering practically froze. I almost hit my other car that was parked in front of my house. Three warnings came up on the dash: 1. service advancetrac, 2. steering assist fault service required, 3. hill start assist not available. I had it towed to my local service station and he diagnosed that it was the "electronics" in my rack and pinion. He advised that I take it to Ford/Lincoln, because it may, or should be under warranty. I then towed my car to the closest Ford dealer that I was able to make an appointment with, because all the dealers in queens, NY are backed up, 4-6 weeks. I received an immediate response: "we found the problem. Internal failure with the electronic rack and pinion. That's why it is causing all the warning lights while driving and hard steering. The rack can't communicate with the vehicle. Parts and labor with an alignment and diagnostic is $2,106 plus tax. It's electronic. Can't control and don't know what causes it to go bad. It is only covered under the basic 3yr./36K mile warranty. It's an internal issue with the rack. It's all complete with new rack and electronic unit built into it. I know it's expensive. It's the same set up as the Ford Explorer. Just did one the other day. The part alone is $1296 and it takes 2 days to get. They (Ford) know of it but no recall. Part includes 1yr./12K warranty parts and labor." I am getting the car repaired. I was told it should be ready by Tuesday, September 15th, 2020.

- Bayside, NY, USA

The transmission on my 2017 Mkc developed a slipping issue at around 81000 miles. This occurred first in the range of 25-35 mph. Now it seems to have broadened. Had the car inspected by sanderson Lincoln in phoenix, AZ. Their initial determination was a new transmission or a rebuild. Cost is excessive. Dealer and manufacturer not willing to really help.

- Dewey, AZ, USA