A gasket failed which allowed coolant to leak into the engine. Due to lack of coolant, two of the cylinder heads cracked and warping of the engine block occurred. No coolant in the engine could result in a engine seizure or fire which poses an extreme risk to one's safety. The check engine light came almost immediately before the cylinders started to misfire. 11/25/2023. The vehicle and components have been inspected by the dealers service department and the warranty inspector. The car needs a full engine replacement which only half is covered under the warranty. I am out of pocket the other half. See link regarding a current lawsuit the describes EXACTLY what happened to my vehicle: [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Saint Louis, MO, USA

The contact owns a 2016 Lincoln MKC. The contact stated while driving approximately 35 MPH, he heard a sputtering and knocking sound coming from the engine compartment. The contact stated that the vehicle started to overheat. The contact stated that the check engine warning light was illuminated. The contact stated that the failure had become a recurring failure and that the vehicle had begun to consume an abnormal amount of coolant. The contact stated that the A/C had also begun to blow hot air while activated. Additionally, the contact stated that the vehicle seemed to be running at reduced power. The contact stated that for the vehicle to run normally he had to be sure that the coolant reservoir was full. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the coolant hoses and a valve needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that he contacted the dealer and was advised the failure was related to Technical Service Bulletin Number: 19-2346 Coolant in Cylinders (Engine and Engine Cooling). The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 82,400.

- Township Of Washington, NJ, USA

The contact owns a 2016 Lincoln MKC. The contact stated upon starting the vehicle, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that there was a coolant leak into cylinder #3 and the engine block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and advised the contact that they could not assist as the VIN was not included in a recall, and the vehicle was out of warranty. The failure mileage was approximately 78,000.

- Springfield, MA, USA