SOME 2015-2017 ESCAPE AND MKC VEHICLES WITHOUT A VEHICLE DYNAMIC SUSPENSION SYSTEM AND BUILT ON 1-APR-2015 AND THROUGH 1-OCT-2016 MAY EXHIBIT A RATTLE AND/OR CLUNKING NOISE FROM THE REAR SUSPENSION WHILE DRIVING OVER BUMPS AND/OR MAKING TURNS AT LOW SPEEDS. SUSPECT REAR SHOCK ABSORBERS WILL COMPRESS 2-5 INCHES OF TRAVEL BEFORE SIGNIFICANT RESISTANCE IS OBSERVED. IF WORKSHOP MANUAL (WSM), SECTION 100-04 DIAGNOSTICS INDICATE A RATTLE AND/OR CLUNKING NOISE IS COMING FROM THE REAR SHOCK ABSORBER(S) THEN REFER TO WSM, SECTION 204-02 AND REPLACE THE REAR SHOCK ABSORBER(S)AS REQUIRED. FOR CLAIMING, USE CAUSAL PART 18125 AND APPLICABLE LABOR OPERATIONS IN SECTION 5 OF THE SERVICE LABOR TIME STANDARDS (SLTS) MANUAL.
