This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On multiple occasions when filling the car with gas the entire vehicle begins to shake and shuts off. There is no light or warning that comes on prior to this happening. During the malfunction a light on the left side of the control panel says to push the break for full power. However despite pressing on break it takes several attempts ( 5-10 ) to restart the vehicle. It stutter starts several times before starting and being forced into Drive. This only happens when re fueling. I have added gas treatments as suggested with no relief. Last night the car powered down completely when I arrived home. The lights would not come on nor would the key unlock the doors and the power locks would not work to unlock the doors. Although this did not happen on the road while driving, I am afraid for the possibility that it can. I will take the vehicle to be inspected as I see a similar complaint here but no specific recall for this issue.
The contact owns a 2015 Lincoln MKC. The contact stated that after driving at undisclosed speeds, pulling into a gas station, and turning off the vehicle, the vehicle failed to restart. The instrument cluster warning lights were illuminated. The lights on the shifter cable failed to turn off. The vehicle was towed to the local dealer, where it was diagnosed that the shifter cable bushing needed to be replaced. The vehicle was repaired. The manufacturer was contacted and informed the contact there was no recall coverage for the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 51,445.
The contact owns a 2015 Lincoln MKC. The contact stated that an independent mechanic had replaced the battery and the alternator twice due to battery drainage failure; however, the failure persisted. The contact stated that the vehicle required to be jumpstarted regularly. Additionally, the contact stated that the passenger's side running light and side-view mirror light, and the tailgate release button were inoperable. The vehicle was taken to the dealer, where the recall repair of NHTSA Campaign Number: 23V378000 (Engine) was performed; however, the failure persisted, and the windshield wiper motors failed after the recall repair. The contact stated that the electric parking brake engaged intermittently while driving. The contact stated that the failure caused him to pull to the side of the road, to shut off and to jump-start the vehicle to continue driving. The dealer was notified of the failure, but no assistance was provided. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 58,000.
The contact owns a 2015 Lincoln MKC. The contact stated that while she was unlocking the door, she noticed that the black plastic covering over the keyless entry pad located on the door frame was cracked. The contact stated that the keyless entry pad location on the passenger side had also begun to crack. The contact stated that the crack lines had spread and had the appearance of a spider web on both keypads. The contact was concerned that water could leak into the keypad and short circuit the pad. The contact had taken the vehicle to a local dealer, where it was diagnosed that the keypad panels needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 61,000.
- Ellabell, GA, USA
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I am driving in the car and the car is turned off, the car is sometimes driving and the car stops and the car is slowed down, the transmission is the fifth time I take it to the dealer and it returns to the dame problemi am afraid of crashing because the car stop without wanting
On 5/18/19, car was sitting outside all day. The temperature reached95 degrees that day. That night as I was leaving, I decided to open the sunroof and when I hit the button, the panel would only open 1/2 inch. I thought something was blocking it so I closed it back. When I did that, the inside sunroof panel material started wrinkling up. I proceeded to open again and the same thing happened. I left it alone until the next day. I tried opening it again and the next time I heard something snapped. As I was investigating the inside panel, it had ripped. It looked as though the sun had melting the plastic and as it cooled, when the sunroof opened, it ripped the inside panel cover. Now, this have to be replaced. There need to be better another type of material that's not affected by the sun and also a better tint to protect the glass from getting to hot and causing trapped heat to melt plastic and/or adhesive to come apart. This is a hazard if the sunroof can't open if fire, crash, or smoke is trapped inside the vehicle. I have a infant and two dogs that ride in this vehicle.
This has happened 2xs within the last 4 weeks. Car only has 49,000 miles. Car starts to shake when driving speed of 50 mileshr appox. Then car shuts off, no brakes, and cannot steering. Drifted to the side of the road. Tried to start..it did start up again aftr 5 minutes. Had it into 2 dealers(Lincoln) and could not find a problem, no computer errors about what had happened. Now car has been in another dealer garage for 8 days. Cannot find the problem. Afraid to drive on the highways. Need this addressed before someone gets killed. Need help with this!!
Since I purchased this vehicle in September of 2018 it has been towed to the dealer twice and I have driven to the dealer 3 times. The battery continues to go dead after I park and lock the vehicle in my garage. I have went into the garage and the vehicle lights would come on without the key fob. I have had the battery replaced and it continues to happen. My car is at the dealer as I write this complaint. Lincoln stated that: They checked for lights coming on could not verify at this time check oasis and no symptom for concern let sit over weekend and still no light confirmation. No problem found at this time3/5/2019. 3/17/2019 vehicle right back at the dealer same problem.
My vehicle has had 4 instances where it will not start and vehicle notes that the battery is low. This has left me stranded and needing a tow or jump. Dealership had been unable to determine the draw and had replaced the battery but issue has occurred since. I have contacted Lincoln but they have not been able to assist with getting this fixed as it is an intermittent issue. The car has failed to start at the dealership once. A search online will show this is a common issue and no one has found a solution to the problem.
The manual lift gate will not always open. When in drive or in park while turned off, there is a sound coming from the lift gate like it is trying to function.
The contact owns a 2015 Lincoln Mkc. Two weeks after the vehicle was purchased, the vehicle failed to start. The vehicle was towed to a local dealer where it was diagnosed that the battery was faulty. The battery was replaced. The failure recurred and the vehicle was towed back to the dealer. The vehicle was not diagnosed. The manufacturer was notified of the failure. The failure mileage was approximately 3,000.
I live in the midwest and it was cold outside and I was driving home with my brand new state of the art Lincoln. When I was heading home my car indicated low battery, which I assumed would charge as I continued to drive. Next thing I know, everything was turning off (all internal displays, headlights, wipers, steering) due to conserving battery while I was on a major interstate in a blizzard. I thought I was going to die, on the interstate in a blizzard at 60 mph. I finally got over to the side of the road and it went into park. The dealer called and stated it was a bad alternator. Great, my issue is the battery voltage is so low that the combination with temp and alternator everything shut off in such a quick mode it gave me no time to safely exit off the road. The car is not designed to support this situation and I have the cold climate package, this is why we are paying a high price for engineers to do their job and understand how the systems act together. How is the government and manufacture allowing this situation to happen. My life and being a mother to three kids is more important than a small cost reduction.
While driving at 5mph, the ignition button was accidentally pushed in. When this happened, the engine immediately turned off, the vehicle rolled for a second and then the car came to a halt as if I slammed on the brakes. The ignition button is located next to the computer screen and the passenger had accidentally pushed it in when he was changing the radio station on the computer screen.
A D V E R T I S E M E N T S
- East Brunswick , NJ, USA