This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Driver was slowly approaching a low curb while parking in a church parking lot car was moving at no more than 1 or 2 miles per hour as the curb was approached and the brake was lightly applied pending a full stop. Vehicle suddenly lurched forward with the sound of high engine revolutions. Car crossed over a three foot wide sidewalk and collided with two trees just beyond the sidewalk. Skid marks on the sidewalk indicated that the brake was firmly applied as the car crossed it under unintended acceleration. Car has been at dealer body shop for almost 10 days for repairs. Dealer promises to "diagnose" electronic throttle mechanism before returning car to owner. Telephone call to Lincoln elicited no interest and firm denial that such problem had ever been reported to the company. We were unsure that this car was safe to operate.
- El Paso, TX, USA
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- El Paso, TX, USA