This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2001 Lincoln Ls. While driving 20 mph, the contact heard a screeching noise coming from the rear of the vehicle. Upon further inspection, he noticed that the rear driver's side wheel subframe was rusted, which caused the lower control arm to fail. The vehicle was towed and the tow driver observed that the opposite rear frame also failed. The vehicle was towed to the dealer and they stated that the subframe was rusted out. The vehicle has not been repaired. The contact would not provide compensation because the warranty was expired. The failure mileage was 76,000.
Loud warbling noise coming from back end of vehicle. Dealer changed rear differential housing which fixed some of the problems but also had to replace both rear wheel bearings. Total cost $3,000 for a vehicle with only 71,000 miles on it. How is it possible that a properly designed and built vehicle can require such a substantial fix after so few miles? I maintain that the design is flawed, forcing the bearings to sit not square on the wheels and the gears to grind in the differential. This is a design problem that Ford should fix.
- Pleasanton, CA, USA
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- North Truro, MA, USA