This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving about 5 mph vehicle swerved across center lane, and side swiped oncoming truck. Damage was $ 7200. After vehicle was repaired steering wheel was off center, about 45 degrees. Dealer then aligned front end. 2 weeks later, wheel went off center oi other direction by 45 degrees. Dealer then found one lower ball joint missing. And said there was a recall on that component. Consumer did not get recall letter, daler checked VIN, and this vehicle was not affected. After repair was done, repair bill stated lower ball joint was loose, not missing. Then wheel was making a clicking sound when turning. Dealer then replaced clock spring assembly and reset airbag. Consumer felt incident was caused by missing ball joint.
- Marietta, GA, USA
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- Marietta, GA, USA