This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2001 Lincoln Ls. While driving approximately 5 mph, the contact heard a loud popping noise coming from the lower ball joints. The dealer replaced the driver side ball joints and the tie rod. Several months later, the failure recurred. The dealer stated that her VIN was not included in NHTSA campaign id number 00V359001 (suspension:front:control arm:lower ball joint), although she was experiencing a similar failure. The vehicle has not been repaired. The manufacturer did not provide any assistance. The powertrain was unknown. The failure mileage was 74,567 and current mileage was 80,000. Updated 3/5/08 the consumer stated went to jones Ford and informed her that she does need repair on the vehicle. Updated 03/05/08
- Calabash, NC, USA
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- Calabash, NC, USA