This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On two occasions my car suspension had failed. I am just lucky I was not on the highway or I could have been fatally wounded. I can not believe I never received any notices about the suspension recall. The first instance I was driving in my driveway and the car completely dropped down on the tires and could not move the vehicle. The second instance I was driving and the suspension fell on a regular road not a fast highway. It had cost me $250 to have it towed both times because it could not be moved by driving. In addition the second failure cost me $175 because the front tires were ruined. For the repair work on both instances cost me $125 each time totaling another $250. So because of someone's failure to tighten nuts it cost me $675, and not to mention the risk of losing my life. Terrifying to say the least.
The contact owns a 2001 Lincoln Ls. While driving at an unknown speed, the horn was depressed and failed to sound and the air bag warning indicator illuminated. The failure recurred continuously. The vehicle was taken to a dealer where it was diagnosed that the clock spring failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 145,000. Updated 04/12/16.
The contact owns a 2001 Lincoln Ls. While driving at various speeds, the air bag warning indicator illuminated on the instrument panel. The vehicle was taken to the dealer where a connector was replaced, but the remedy failed to repair the vehicle. The vehicle was taken back to the dealer where it was diagnosed that the air bag control module failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failures. The approximate failure mileage was 142,834.
Seat belts made popping noise while driving and froze up. Not able to pull down. Air bag warning light stays on. Both happened within days of each other
- St Louis, MO, USA
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This 2001 Lincoln Ls sports package has substantial defects that impairs its safety, the safety of its drivers, the safety of its occupants, the safety of other drivers on highways and roads, and the safety of pedestrians. The rocker panels, inner and outer are completely rusted out. Any impact this vehicle incurred will likely to cause death or serious bodily injury if the vehicle is driven and or operated on highways and roads.
I was driving on the freeway when I heard a loud sound like a gunshot and white somke everywhere. I turn to the right where my cousin was sitting and think its one of my tires that blew out. So I pull over to find out that my passanger seat airbag deployed for no reason. My cousin was very hurt his shoulder was swollen and is in pain due to the airbag. I almost crashed as well.
The contact owns a 2001 Lincoln Ls. The contact stated that while traveling 25 mph, a loud noise was heard and the seat belts seized abnormally. The contact also stated that the air bag warning light was illuminated prior to the failure. The vehicle was not repaired. The manufacturer was contacted. The failure mileage was approximately 85,000.
My air bags lights are always on for no reason, I dont feel safe driving it becauae im scare its goin to brake down on my one day and I have my new born baby with me most of the time I drive the car.
I am writing about two issues with my car: 1. I am getting a warning light that indicates that my air bags are not operational. 2. I am also being told by my mechanic that the ball joints and sway bar links are defective. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Air bag light on won't go off/front suspension making noise (ball joints) horn won't work and window motor broke in 2007 we replaced front driver now we have to replace front passenger.
All front airbags and all seatbelts have automatically disengaged and do not work. I have taken the car to three dealerships and was told it would cost me approximately $1,000 for "exploratory" searches to see if it is the module to the airbag. I contacted Ford as I felt this should be a safety failure in the car and not a consumer related incident. I was told that Ford was not responsible for airbag failure issues and that Ford would not cover the charges or pay to have the airbags fixed. The airbags are inoperable.
The contact owns a 2001 Lincoln Ls. While driving 45 mph, the driver side front wheel fell on its side without warning. The contact was able to pull to the side of the road. The vehicle was towed to a service shop where it was determined that the ball joint bolts sheered off. Recall number 00V359001 (suspension:front:control arm:lower ball joint) was found, but the vehicle is not included. The vehicle has not been repaired. The current and failure mileages were 76,188. The consumer stated the repair was performed on 08/08/07 and provided the repair invoices. The dealer stated the air bag light was on. Updated 08/22/07
Airbag clock spring went bad on the 2001 Lincoln Ls this clock spring controls the SRS system. I do not think it should be the car owners problem to pay for this part if it goes bad and should be a recall on this part.
: the contact stated the vehicle's airbag light illuminated while driving 30 mph. Also, the seat memory lock that sets the preferred seating position of the front driver side failed. The memory lock was located on the front driver side door. On 08/22/06, the vehicle was taken to the dealer who determined that both problems were manufacturer defects. The manufacturer was contacted and expressed that a solution was not available.
I was traveling in my 2001 Lincoln Ls when I was struck by another vehicle resulting in my vehicle rolling laterally and also end over end. My car sustained a frontal impact severe enough to result in the structural steel bumper being split in two and the transmission oil cooler, radiator and air-conditioning condenser and associated radiator wall being smashed against the front of the engine. The vehicle is completely destroyed suffering significant damage to all sides of the car excluding the trunk lid, but including the severance of several parts including the right front wheel. The roof of the vehicle has been altered stemming from landing on it, affecting the a and B pillars of the vehicle and buckling the roof itself. I have photos of the vehicle and the physical address of the remains of the car should someone choose to see it.
Purchased car used but still under manufacturers warranty. It has been in the shop 4 times for this problem and it still is not fixed. Have asked for the district representative to look at the car to either replace or refund my money. They have refused to do so. Also I was in a loaner Ls which was a 2002 model that had the same problem. The airbag light comes on and stays on for periods of times. I suspect that the problem was there when I purchased the car.
A D V E R T I S E M E N T S
- Maryville, TN, USA