This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Window regulator failure. All regulators on vehicle have been replaced at least once over the last 3 years, and now one of those replaced previously is in need of replacement again. Failure renders window completely inoperative. Additionally, the front headlamps continue to build up moisture/condensation in them. These item have been replaced at least twice in the last 3 years and are in need of replace yet again.
While backing out of driveway and without prior warning vehicle suddenly accelerated. Both feet were on the brake pedal but vehicle continued to run. The tires were spinning while the brake was applied. Mechanic checked for pedal binding and ran all self test. There were no trouble codes stored in the computer system. The vehicle was road tested in warm and cold conditions. The technician determined that everything was working according to manufacturers specifications. The passenger side headlamp had water inside it. The dealer replaced the headlamp assembly.
My headlights fill up with water whenever any water is present. If it rains or I wash the car both headlights leak water in the assembly. I have had as much as 1/2" of water in the headlight assemblies. I have to remove the assemblies and drain the water through the bulb socket holes then reinstall them. This is a safety problem and someone is going to have an accident because of this. There is a possiblity of someone having water in the light assemblies and while driving at night they could hit a bump and cause the headlights to fail because of the water splashing on the bulbs and burning out, I had this experience, with one bulb. Someone is going to a fatal crash because of this, it's just a matter of time. Lincoln customer service center is not concerned about the problem and told me to pay to have their poor design replaced with new lenses as recommended by my dealer.
The consumers washed the vehicle and the next day noticed that water was behind the right headlamp indicating that it was leaking. They then notified the dealer and was told that they are aware of this problem, and under warranty, the consumers were instructed to leave the headlights on for 15 minutes, and this should take care of the problem, however it did not. The consumer then called Ford to inform them that the problem still existed and wanted Ford to replace the headlamp., Ford in return stated that their policy on this problem was to turn on the headlights not replace the leaking headlamp. The consumer turned the lights on again for another 45 minutes, but there was still water behind the headlamp cover. The consumer feels that the water condensation on the headlight lamp cover will reduce the amount of light that is transmitted by the headlight to the roadway, limiting vision for night driving.
A D V E R T I S E M E N T S
- Glendale, AZ, USA