This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The car had a noise in the right front tire that started 2 weeks after the car was bought. The car has been repaired at least 5 times. Still makes noise and sounds as if the whole front is falling apart. Currently, using oil more than normal, has been checked oil leaks and found none. The engine has an idle miss, and every time starting it has white smoke, this is been going on since January 2003. Dealer has repaired the car with lots of parts, but it is still not fixed. And still using oil, when driving over 60 mph the check engine light comes on. The brake system had to be changed 8-9 months after purchasing the vehicle.
While applying the brakes, the pedal went to the floor. A loud grinding noise was heard coming from underneath the vehicle. The consumer was able to drive the vehicle home and contacted a mechanic from the dealer. The mechanic informed the consumer that the vehicle has to be brought in for inspection. When the brakes were applied there would be a distinct grinding or vibrating feeling. The vehicle did not respond when the consumer immediately took his foot of the brake pedal. The vehicle felt as if were free wheeling for an instant before the brakes seemed to take hold. A black box was added to he vehicle to track the problem but was found defective as the dealer checked the results. The consumer was told that the vehicle could not be fixed unless they experienced it as well. The wheel speed sensor cables were replaced. There would be no further repair attempted until the problem could be duplicated by the Ford dealer. The consumer was also told that what he was experiencing was normal and that there was no defect. The brakes would become a problem during rainy weather.
A D V E R T I S E M E N T S
- Kings Hill , VI, USA