This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2000 Lincoln Ls. The contact was driving approximately 10 to 15 mph when the front driver side of the vehicle suddenly collapsed without warning. The vehicle was then towed to the dealer where they advised the contact that the ball joints were fractured. The vehicle was repaired. The manufacturer was contacted but offered no assistance. The failure mileage was approximately 145,000.
The contact owns a 2000 Lincoln Ls. The contact stated the vehicle was previously repaired for NHTSA campaign id number 00V359001 (suspension front control arm, lower ball joint). While accelerating from a stop light the contact heard a loud popping noise. The vehicle was driven onto the emergency lane and the contact noticed the front driver's side lower ball joint was fractured. The vehicle was towed to an independent repair shop where it was repaired. Approximately one year later the same failure occurred on the front passenger side lower ball joint. The vehicle was towed to an independent mechanic where it was not yet repaired. The failure mileage was 178,000 and the current mileage was 188,000.
The contact owns a 2000 Lincoln Ls. The contact stated that while driving at various speeds he would hear a loud noise in the front of the vehicle. The vehicle was then inspected by an independent mechanic who advised him that the front lower ball joints needed to be replaced. The vehicle was not repaired. The failure mileage was approximately 129,300. The VIN was unavailable.
Without any warning, my daughter was driving her 2000 Lincoln Ls and the left front lower ball joint stud broke and the wheel jammed under the fender and the car swerved to the rt side of the road. I called the local Lincoln dealer and they stated that this happens quite often on the Lincoln Ls ball joints and they sell a $500 part to replace the ball joint and spindle. This is a very dangerous design and flaw if it breaks straight off with no warning. Good thing she was only driving 25mph when it happened and not 65 mph, who knows. I can only now worry that the right side might break too without warning??
I have a 2000 Lincoln Ls, 6 months back took the car to dealership cause of squeaking noises, dealer fixed right control arm ball joint...... two months later having same problem only on left side, I noticed it out of nowhere, the car started jerking to the other direction when the steering wheel was still straight....very scary when driving with family......why has there been no recall for this problem" they say my car is not apart of the recall, but im very afraid to keep driving the car, unsure of what will happen in the future...I notice alot of complaints with this same problem as the ball joint recall for 2000 Ls but lot of Lincoln Ls 2000 not on recall, why"
- Sacramento, CA, USA
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2000 Lincoln Ls brought to the dealership to fix a problem with squeaking, still squeaks. They fixed right front control arm ball joint(so many Lincoln Ls 2000 still on the road with this problem, & no recalls for it?) why" now that I had the front right control arm ball joint replaced back in June, I have the same problem on front left side today, very expensive to fix. I've heard to many complaints about this same problem but no recall???" same problem now on front left side. Very dangerous!
I brought a 2000 Lincoln Ls from a dealer by the name of import auto sales located at 589 E 32nd St. Paterson New Jersey 07513. When I was taken for a test drive by the salesman I question him on a squeaky bumpy noise on the front side of the car. He told me that the tires needed air and the road in this area is very bumpy. To later find out that on that model car there was a ball joints recall. Before I found out thru the website google about the recall I took it to a repair shop ( Lincoln Ford dealer ) and the price they gave me was $4,000 including labor. I had just finished spending $2,000 on regular maintenance work (tune-up - oil change - cooling flush- new rotors with brakes.and other regular work that you need to do on a car with over 100,000 miles.now the car is park because I don't have the money to repair it. I was told that if I drive it with bad ball joints the wheel might become separated and get into a fatal crash that could kill the driver and passengers.
The contact owns a 2000 Lincoln Ls. While driving approximately 45 mph, the contact experienced uncontrollable steering. The dealer stated that the VIN was excluded from NHTSA campaign id number 00V359001 (suspension: Front: Control arm: Lower ball joint). The contact would have to pay $1,131.42 to replace the steering knuckle and the lower ball joint. The vehicle was repaired. The failure and current mileages were 76,018.
The contact owns a 2000 Lincoln Ls. The contact stated that both the head and tail lights constantly failed and the front lower ball joints on both sides of the vehicle have failed twice. The dealer replaced the lower control arm and ball joints, but the failure still persists. A report was filed with the manufacturer and they stated that she would receive a call back. The failure mileage was 92,000 and current mileage was 160,000.
The contact owns a 2000 Lincoln Ls. While driving the vehicle in reverse at approximately 5 mph, the front driver's side tire detached from the vehicle. The driver placed the tire back on the vehicle and drove to a local repair shop. The mechanic stated that the front lower ball joints were defective. The vehicle was not repaired and was towed back to the owner's residence. The dealer was not notified. The manufacturer stated that there were no recalls relating to the vehicle; therefore, they were not liable for the repairs. The current and failure mileages were 129,000.
The contact owns a 2000 Lincoln Ls. While backing out of a parking space, the upper ball joints failed. The dealer stated that the VIN was not included in NHTSA campaign id number 00V359001 (suspension:front:control arm:lower ball joint), although the failures were identical. The contact paid for the repair work. The failure mileage was 137,000 and current mileage was 138,000.
Steering knuckle broke while driving car - was recalled by Ford in 2000 for this very thing. Ford is saying the vehicle was repaired by the first owner but I don't think it ever was. Ford dealer used by me for repair said the other one was about to break too. Repaired both of them. I could easily have been killed. Had just pulled off the interstate. Probably would be dead if this had happened 5 minutes earlier.
My 2000 Lincoln Ls had a safety recall regarding the lower control arm and ball joint assembly in 12/2000. My vehicle was inspected by the dealer at that time but no repair or replacement was done. In 2004, I had the vehicle repaired for a similar issue with the suspension and steering but the dealer did not notify me of any recalls that could have affected the suspension. Yesterday, 10/08/2008, I became aware of the recall from a retail store after trying to get my car to align properly, after several failed attempts. I contacted Ford customer service at (800) 392-3673 to verify if there was a recall on my vehicle, in which they notified me that South pointe Lincoln Mercury Inc at 945 motor city drive, Colorado springs, co 80905, inspected the vehicle in 12/4/2000 but did not repair or replace any parts on the vehicle. I now have an unsafe vehicle that wanders on the road with the potential of my entire front suspension assembly falling off if I drive the car.
The contact owns a 2000 Lincoln Ls. While driving approximately 20 mph, the front ball joint fractured and the front end of the vehicle fell to the ground. The front end was damaged. The road conditions did not have potholes and was not a factor. The vehicle was towed to a mechanic and is currently being repaired. NHTSA campaign id number 00V359001 (suspension:front:control arm:lower ball joint) is related to the failure. The failure occurred on July 25, 2008, and the contact has owned the vehicle for one year. The current and failure mileages were approximately 46,000.
The contact owns a 2000 Lincoln Ls. While driving 30 mph, the stud on the lower ball joints failed and the contact lost control of the vehicle. The front passenger side wheel detached and the vehicle was towed to his residence. He called the dealer and was advised to call Ford Motor Company because they would provide him information about NHTSA campaign id number 00V359001 (suspension:front:control arm:lower ball joint). Ford stated that the vehicle had previously been inspected for this recall. The current and failure mileages were 74,000.
Noticed the cars right side was making a noise but brakes and tire was fine then the right side lower ball joint stud fractured just as the recall for this model says and did not result in a crash but could have.
I just wanted to make your organization aware of this continued problem. On the 19th of December 2007 my daughters experienced a major breakdown with her 2000 Lincoln Ls. She was slowing to a stop sign when the passenger front wheel collapsed and the body of the car drop onto the tire. After having the car towed to a midas shop it was discovered that the ball joint nut had worked its way off of the bolt and the bolt then broke under the pressure. After talking with the mechanic staff at the midas shop, (who had never seen anything like this), I decided to look on your website for possible re-call issues for this problem. I was surprised to see that more than 83K of this year & model vehicle had been re-called. I then ran my daughter's car's VIN through the system only to find it had not been re-called. I would at this time like to report that her car as I'm sure others that were produced during the same time has the same defect or assembly oversight. Thankfully this incident did not result in an accident I would like to know what recourse mileage: 100677 response from Ford Motor Company; we have reviewed your situation, and there are no warranties, recalls or customer satisfaction programs on your vehicle that would provide assistance for this repair.
While driving the vehicle pulled slightly to the right. The consumer could also hear a noise while driving on rough roads and after driving over bumps in the road. The consumer believes the problem is the ball joints but is unsure whether it is the upper or lower ball joints. The consumer has not taken this vehicle to the dealer for repair.
A D V E R T I S E M E N T S
- Fortworth, TX, USA