This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Whenever there is a pothole or bumps in the road, there is a clunking noise in the suspension. I was the told the ball joints needed replacing and an alignment needed. This was done but the problem remains. This is on a 2000 Lincoln Ls. The problem first occurred at around 50,000 miles. The ball joints and alignment were done at around 190,000 miles with no difference in the condition.
The contact owns a 2000 Lincoln Ls. The front tires made a screeching noise whenever the vehicle turned left or right at 20 mph. The steering wheel works perfectly fine. The vehicle was taken to an auto shop and the mechanic stated that the suspension around each ball joint failed. The contact later discovered a recall for that component. The manufacturer stated that the repair had already been performed by the previous owner. The vehicle has not yet been repaired. The failure mileage was 79,000 and current mileage was 82,000.
While the contact's son was driving the vehicle was swerving. He thought it might have been the tires. He took the vehicle to a tire store, but it was not the tires. The mechanic determined that it was the bolts in the suspension which were not tightened properl, causing the ball joints wear out. This will be repaired at contact's expense. There was NHTSA recall 00V35900. He contacted the manufacturer, and was told this vehicle was not included due to VIN.
There is a recall on the vehicle concerning the upper ball joints. The consumers vehicle was not included due to VIN. The vehicle had to have ball joints tightened, then the other side had to be replaced because it was cracked. There was a loss of steering every time the vehicle was driven around curves. The vehicle would wander back and forth.
Contact states the right front ball joint broke, causing the wheel to detached from the suspension while the consumer was driving down the street. There is a recall on this component, but this specific vehicle did not fall under the recall due to VIN.. the vehicle has been repaired.
- Kingman, AZ, USA
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A clanging type noise was heard in the front suspension when the front wheels were turned/ braking/accelerating or driving over the slightest imperfection in the road. Dealership indicated that the upper/lower ball joints were defective, and needed to be replaced. Lower ball joint recall 00V3590001 was issued. However, this vehicle was not included due to VIN.
The engine warning light illuminated while driving any speed. Consumer was informed by the dealership during vehicle inspection, that front ball joints were loose. The ball joint was being repaired.
A D V E R T I S E M E N T S
- Henderson, NC, USA