This incident happen at bud davis Lincoln 2177 covington pike memphis, tn 38128 (901)373-5700 I purchase a key; a security remote to be programed, in the process I ended up with a broken driver door. I have the oem part that came off this vehicle. The new part which replace it now has gears to prevent hair line cracks and stress. I ask the dealship if this was a recall issue and was approached with hostily and told that I would have to pay for the repair of a door handle which this dealership broke while my vehicle was being service for unrelated repairs. I was held hostage and force to pay for the repairs of a modified door handle. I have the oem part that came from this vehicle which shows a hairline stress crack which prevents the door from opening. How many repairs has Ford made and charge to the consumer for plastic faulty door handle which it has now modified and not issue a recall?

- Memphis, TN, USA

The inside front driver's plastic door knob handle broke trapping the consumer inside the vehicle. Dealership was notified, and they indicated it was consumer's problem. Dealership will fix at consumer's expense. The consumer had to crawl over the center console to exit the vehcile from the passenger side.

- Reisterstown, MD, USA

Doors do not unlock properly.

- Valley Hea, AL, USA

When traveling without operating the door locks, door locks will automatically lock. Consumer has contacted the dealer.

- Torrence, CA, USA