This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
May 12,2023 Manufacturer Recall Number23S23 NHTSA Recall Number23V342 Despite my repeated calls, Pugmire Lincoln of Marietta has failed to schedule a repair to my recalled rear camera. Right now, the camera works about 50% of the time and remains a dangerous situation. I have spoken to the Dealer's Maintenance Manager and the Sales Manager, who do nothing but deflect, with promises to call me back but they never do.
Electrical System. Yes. While driving in traffic both on surface streets and the freeway the power in my vehicle stopped. The vehicle went from Drive to Park on its own. The battery light came on. The Start/Stop light went from solid green to blinking green. Vehicles around me had to stop suddenly to avoid a collision and the wait until I could restart the vehicle. This has happened a few times. No. No.
The car unexpectantly stopped on Nov. 30 and would not start on a residential road close to a traffic light. It totally conked out and nothing worked except for the hazard lights. Cars had to be diverted around us in busy traffic, The tow truck driver could not get it in neutral and had to take something apart on the dashboard console. The dealership worked for days pulling the plugs, cleaning them, replacing them and the car continued to die out. Their Hotline advised them to use carb clean. which got it started. They tested it for 5 miles and delivered it back Dec. 15. It has been parked in our garage ever since as we don't feel safe driving the car at this point. If the problem recurs, especially on the expressway, we would likely die with the car, as well as involving other people. The car is 9 months old with 6000 miles on it. This was not a simple repair and may or may not have permanently solved the problem. With this terrifying experience, we do not feel safe in the car. This is a leased, practically new car with a dangerous problem.
The roof of my Lincoln 2022 roof leaks water above the driver seat during rain, while driving, or when the car is parked. I checked the sunroof, but there is no sign of a water leak from around the seal. It looks like the water is entering the roof panel either from the front windshield glass or elsewhere. The water drips on the driver seat and the steering wheel and has caused discoloration to the driver seat. This water leak distracted me while driving due to sudden water leak, it is not safe as it could cause accident.
- Tumon, GU, USA
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- Woodstock, GA, USA