This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My 2019 Lincoln Continental has been displaying an adaptive steering failure message for over 8 months now. I have taken the vehicle to multiple dealership and they just tell me the part is on back order. I have contracted the Lincoln office 888-214-2155 three times now 9/2/24, 10/10/24, 10/30/24, and just get the same answer. Someone will call me back. I never get a call back. My case # with Lincoln is [XXX]. The owners manual says that it is not safe to drive the vehicle with this issue however the dealer ship tell me it's ok. What can I do to escalate this?? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Recently purchased this vehicle, it-??s got a different problem all the time usually electronics. The other day I was in a fender bender because I-??m driving with the steering wheel 30-45 degrees to the right just so I can drive safe. Essence ford in Stuart FL where I purchased it, two different gentlemen thought it really bizarre but didn-??t seem too concerned regarding my life at stake [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
- Palm City, FL, USA
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- Madisonville, LA, USA