This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Have been to the dsb board they requested the repaint that looked awfull, they have now requested a second repaint and I want reiembursed for any loss of trade in value related to a vehicle poorly repainted and repainted my new 42K $$ ls has been out of service for 56 days last repaint and not given a replacement vehicle except for 5 days which was a Focus!! can you imagine??
The NHTSA web site won't let me look up my car (www-ODI.NHTSA.dot.gov/IVOQ/). my car is a 2002 Lincoln Continental. Within the 2002 Lincoln, the only model on which the system permits inquiries is the town car. What about the 2002 Continental" what about the 2002 ls" regards, chuck kirkpatrick.
2002 Lincoln Continental. Front air dam made of brittle plastic and breaks if it touches anything. This vehicle has 8500 miles and two air dams have broken. Lincoln/merc dealer replaced one but refuses to replace another. Customer service says the damage is due to "driver carelessness" and refuses to replace. This item is extremely fragile and has no "give". the dealer at first stated that "this is a known problem" with the Continental but now states it is the "customers fault". the dealer also states that damage to the engine could occur of it is not replaced because it directs the air through the engine compartment. We have personally inspected other Lincoln vehicles and numerous have the either completely missing or damage air dams. It appears this is a quick $ $80 profit for the company that could be easily fixed using softer material.
A D V E R T I S E M E N T S
- Mount Laurel, NJ, USA