This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Pieces of vehicle's rotors were found on the garage floor. The consumer experienced extended stopping distance while braking. The rotors were replaced. When the consumer backed out of his driveway he noticed carbon like pieces on the garage floor that apparently came off the rotors or pads. While on vacation the A/C failed.
My vehicle is a Lincoln ls. Leased new in April 2002 with 6ml. On it. Has been in for numerous repairs, the car has been gutted and put back together. Dealership claims that the airbag module was replaced. It took approx. 7 months to get Ford to buy back the car. They were undoubtedly aware they could count on my caving after making premium payments and insurance for almost a year on a car that was not fit to drive. As soon as I hired an attorney they dug their heels in farther. I settled just to get the lemon out of my driveway, and to free up my funds to get another car. Ford Motor Company handled my situation very unprofessionally and with no regard to my safety. At this point I would only hope that they will have to register this vehicle for resale with a record of the defects and not simply a buy back with no explanation.
- Havre De Grace, MD, USA
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- Westport, MA, USA