This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2001 Lincoln Continental. While driving 45 mph or greater, the vehicle veered to the right. The mechanic stated that the rear upper ball joint failed and the part was unavailable. The manufacturer stated that the wait could be 2-6 months. The contact felt that the wait time for the part was unacceptable. The mechanic was able to locate one part; however, as of November 1, 2007, the mechanic had not repaired the vehicle. The current and failure mileages were 79,000.
- Sidney, ME, USA
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- Sidney, ME, USA