This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2000 Lincoln Continental. While attempting to drive in reverse, the contact heard a loud noise. He inspected the vehicle and noticed that the driver's side suspension system failed. The vehicle was towed and a technician repaired the driver's side strut, spring, and tire. One year later, the front passenger side suspension system failed while driving in reverse. The vehicle was towed to a dealer and the front passenger side sway bar, spring, strut, and tire were repaired at the cost of over $1,000. The contact has supporting documentation of the vehicle's repair history. The failure mileage was 97,000 and current mileage was 113,881. Updated 09/23/08 the left air bag air suspension had blown. The second time the failure happened, the consumer was backing out of a parking space and heard a noise. The consumer discovered the left front suspension spring had broken just like the first failure. Updated 09/25/08.
- Ebensburg, PA, USA
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- Ebensburg, PA, USA