This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Consumer received burns from the heater located in the driver's seat. Dealer was notified. Incident occurred during a road trip from milwaukee to New York. Initially, consumer just wanted his hospital bills paid and the seat repaired/replaced. Ford denied the claim on the basis that the service manager at the dealership was unable to verify a manufacturer's defect. Consumer then took his claim to small claims court.
A D V E R T I S E M E N T S
- Milwaukee, WI, USA