This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
UNKNOWN ON several occasions the vehicle would just shut off. Another occasion while getting on the freeway I pressed the accelerator pedal and the car pumped the brakes, there was no one in front of me or on side of me upon entering the freeway. Another incident I was in the fast lane on the freeway and the vehicle just shut off Thank goodness the fast lane had a place where I could pull over and and restart the vehicle. Also where the vehicle pumped the brakes, that happened on several occasions. Another thing the vehicle shut of again in the middle of the street. I couldn't put the car in neutral the steering was locked. All of incidents were extremely dangerous. The vehicle has been in the dealership shop twice now and I mentioned it to them on both occasions. And I was told it was the battery. That starts the engine not battery for the eclectic system. I was also told that they did diagnostic check of the software system and there were no systems alerts it was only showing the battery. Now I now that when you drive a vehicle the engine battery charges, plus the vehicle in a 2021 with only 35,000 miles on it.
Three times, battery was dead -- twice within 24 hours of bringing the car home from the dealer. We only drive the car home from the dealer, then the next day the battery is dead again. The dealer said they replaced the battery and fixed an electrical recall, and they said they checked for electrical draw, but the problem is still there. Yesterday, they said they contacted Lincoln corporate because they didn't know how to fix it. It is dead again this morning. We get messages on our phone app about the anti-lock bake system, hill start assist warning, charge system fault, pre-collision assist, security system, etc. And the alarm goes off. Please see if this is a common issue? It is a Black Label, so they are "fixing" it for free, but it really isn't being fixed.
The backup camera and 360 degree camera periodically malfunction and display a blue image. The backup camera does not work again until I restart the vehicle. This has happened both on a roadway while parallel parking and in a parking garage.
- Cleveland, OH, USA
Search CarComplaints.com for these popular complaint phrases...
A D V E R T I S E M E N T S
- Thousand Oaks , CA, USA