This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The map light on the front passenger side would intermittently turn on while driving. This was concerning at night as it was quite distracting. It required driver intervention when operating the vehicle alone and limited visibility in the cabin at night while driving.
the radio screen at night will not dim/switch to night mode and it's a bright spotlight in your face while driving. This is blinding and dangerous. I believe this is a software glitch and I don-??t believe Lincoln is in a hurry to fix it unless the NHTSA steps in like they did for the back up camera issue. In my photos I-??m including you can see it is night with the headlights on yet the screen is in daytime mode almost washing out the camera lens due to it-??s brightness. I-??m also including a link to reform or discussions are picking up about this issue. As it is not just me noticing this. https://lincolnforums.com/forums/threads/%E2%80%9Cnight%E2%80%9D-display-background-bug.40837/#post-733751 For comparison I included one photo with green highlights to show what night mode is supposed to look like when it works.
The lights on the visor mirrors and the garage door opener located on the visor stopped working. 2 days later, all of the switches on the drivers door ( window controls and mirror adjustments) stopped working. Now the dome lights have stopped working. The dealership had the car for a week and performed a master reset and a DDM configuration and window learn procedure. None of these problems were resolved. Dealership states vehicle will have to be scheduled when a repair is made available. While most of these problems are merely an inconvenience, I feel there is a safety issue due to the fact that I have no emergency egress. The Lincoln concierge told me I can "just crawl over the console and go out one of the other windows." I can also not adjust the mirrors after a seat adjustment, which is also a safety concern. The dealership said I will have to make a manual adjustment until a fix is made available. There have been no warning lamps, messages, or other symptoms prior to the failure which happened 4 weeks ago. The dealership is Liberty Ford in Canton OH. RO number 797409. Lincoln case number 33186048-P8G5J5.
On delivery of the vehicle (6/5/2020), there was an error message on the console indicating an issue with a door lock sensor (according to the dealer). The dealership had the car for 3 days to make the repair. On 6/26/2020, we reported to the dealership that the front passenger door lock was not working and the button to open the door was inoperable. Today, 6/29/2020, the auto is completely dead. Apparently, the electrical issue drained the battery. This is a safety issue. What are we to do if we cannot get out of the car. Inoperable door opening buttons is dangerous. Further, when the car was parked in my driveway, it suddenly and on its own began flashing lights and the mirrors retracted some 15 minutes after we used the remote to lock the car.
- Middle Village, NY, USA
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- New Hope, PA, USA