This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Shifter knob on 03 Aviator broke off. The shifter was locked in place in drive at a greenlight. It seems that a very cheap plastic piece broke. The dealer quoted me $1200 dollars to replace the entire shifter assembly. I am checking other options but seeing the further I look the more common this problem. I am not sure how many complaints it takes but this is a horrible safety issue.
The contact owns a 2008 Lincoln Aviator. While the vehicle was at a complete stop, the gear shift cable broke. In addition, there was an unusual noise coming from the vehicle and the drivers side power window had failed. The vehicle was towed to her residence. The manufacturer advised there was an open recall on the vehicle but did not pertain to the failure she was experiencing. The approximate failure and current mileages were 130,000.
The contact owns a 2003 Lincoln Aviator. While shifting into park, the shifter lever broke. The vehicle had not been repaired at the time of the complaint but the contact planned to have it towed to an authorized dealership. The failure and mileage was 127,467.
On June 07 at 1100hrs the gearshift knob and gearshift boot disengaged from the console of my 2003 Lincoln Aviator; the gearshift and therefore transmission were locked in the D(rive) position could not be shifted to another position or disengaged. The Lincoln-Mercury dealer was a short distance from the gas station where I was so I elected to drive it there under the circumstances. Once at the Lincoln-Mercury dealer a technician examined the gearshift and indicated that an incident like mine "happens all the time"... "a screw comes loose". was advised too that likely parts would have to be ordered. Repair to the Aviator is estimated at $584 since the entire "shifter assembly" had to be replaced. There was no accident or injury but it is not unreasonable to expect that such a critical component would experience such a defect that apparently is or was a "known problem", and this is certainly not the level of quality expected in a $45000 "luxury" utility vehicle.
- Tampa, FL, USA
Search CarComplaints.com for these popular complaint phrases...
A D V E R T I S E M E N T S
- Greenville , SC, USA