The contact owned a 2013 Lexus RX 350. While the contact was parking her vehicle the vehicle inadvertently accelerated and crashed into a tree. The contact was not sure how fast the vehicle was moving. The contact crashed into the tree head on and crushed the center of the bumper and grill. The contact stated that the air bag had not deployed. The contact stated she did not notice any warning lights. The contact was transported by ambulance to the hospital. The contact suffered lacerations on her hands and face. The contact stated that the police arrived after she had been transported. The vehicle was not repaired and was declared a total loss by her insurance provider. The manufacturer was informed of the failure. The failure mileage was unknown.

- Smithfield, VA, USA