This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Lexus RX350. The contact stated while driving approximately 65 MPH over thin black ice, the contact lost control of the vehicle, causing the rear passenger's side of the vehicle to crash into the guard rail. The air bags did not deploy. The vehicle was drivable and the contact drove to the orthopedic for medical assistance. The contact sustained a left shoulder joint fracture. A police report was not filed. The vehicle was taken to the dealer, where it was inspected, but the vehicle not diagnosed or repaired. The dealer referred the contact to the manufacturer for assistance. The manufacturer was notified of the failure and referred the contact to the Lexus collision center for assistance. Additionally, the contact stated while driving at an undisclosed speed, another vehicle that was driving at an undisclosed speed rear-ended the vehicle. The air bags did not deploy. A police report was not filed. The vehicle was drivable. The contact sustained lower back pain and sought physical therapy assistance. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the dealer for assistance. The failure mileage was unknown.
As I was pulling in a business center to park, I step on the brake but the car would not stop. The accelerator continues and caused my car to run into a power box at a business. This caused the business to have a power outage for the entire day. The weather was clear. It was 11:30am. There was no car around the parking lot many spaces were emptied. Im very fortunate that the car ran into the power box otherwise the car would have driven itself into the street! I'm a great driver for more than 20+ years and no tickets or accidents. Insurance carrier had declared as total loss due for the impact. Airbags did not deployed.
We were in a major accident in may of 2015 and air bags exploded and shot fragments out at us and we had to be brought to er by ambulance. And I had to have surgery.
Lexus RX450 was traveling down a one-way road and approached a stop sign going 35 mph. After running through the stop sign during late hours of the night, the Lexus drove directly into a dark private parking lot, continuing at the 35 mph, bouncing through a deep pothole at the parking lot entrance (breaks were pushed but not engaged) which led to the collision with a perpendicular, properly parked limo. No brake impressions on the ground although brakes were pushed. Air bags did deploy. Passenger was knocked out, sustained a concussion and had to be pulled out of vehicle. Car was retitled as salvage, as well as the limo that was hit.
The contact owns a 2010 Lexus rx 450H. The contact stated that another vehicle crashed into the front passenger 's side of the vehicle. The contact lost control of the vehicle and crashed into a utility pole. The seat belts failed to restrain the occupants and the front air bags failed to deploy. The contact sustained chest injuries as a result. A police report was not filed. The manufacturer was made aware of the failure. The vehicle was destroyed and towed to a salvage lot. The approximate failure and current mileage was 40,000. Updated 02/11/2014 the consumer was hit by a vehicle, that ran a red light. She was then pushed into a utility pole, and the front end was crushed. The air bags did not deploy. Also, the shoulder portion of the seat belt, did not restrain her, and she hit the steering wheel.
A D V E R T I S E M E N T S
- Birmingham, MI, USA