This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
1/11/13 - while driving, various warning indicators on dash begin to flash ' check hybrid system, check AWD system, and check ABS, then check engine indicator illuminates. Vehicle engine begins to de-rate and the accelerator pedal becomes inoperable. Brakes still function. Stopped vehicle, turned it off, and re-started. Engine was unstable and the RPM was oscillating. The hybrid system was not functioning. Vehicle was towed to dealership. Diagnosis: Faulty fuel pump. Maintenance action: R&R fuel pump, filter, & suction plate. Vehicle was retuned on 1/19/13. On 2/10/13 the same exact situation occurred again. Vehicle was towed to dealership. Diagnosis: Faulty fuel pump/system. Maintenance action: Pending. Dealership is working with Lexus engineers and testing various theories. As of 2/25/13, the vehicle is still at dealership. According to maintenance records, same situation occurred on 8/27/12 (previous owner). Diagnosis: Faulty fuel pump. Maintenance action: R&R fuel pump, filter, & suction plate. Historically ' no accidents and all services and maintenance performed by dealership.
- Stafford, VA, USA
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- Stafford, VA, USA