Driving at 70mph on the highway, and car completely shut down. Had difficulty steering off to the side of the road as it decelerated rapidly. Hybrid system vsc failure alert light on. Very fortunate to have a safe place to pull over!

- South Pasadena, FL, USA

I bought a Lexus rx400H back in 2013-2014 and recently my car experience some serious issues. While driving on the highway to take my son to his football game my ABS system completely went out on me almost causing me to crash. I recently went to Lexus to find out the problem and was told it was my actuator. I ask Lexus about a recall I was informed of back in 2016-2017 for actuator and they stated it never was a recalled. Since I never was notified and only heard about it from another Lexus mechanic I ask him for documents and he tried to throw away the paper that showed my car was recalled for the actuator, melting dash board and economic loss class action lawsuit. I need help figuring out what I can do to get Lexus to honor the safety recalls on my car.

- Cincinnati, OH, USA

I bought it on May 2015 from a dealership, it has now 150,000 miles on it, recently I saw the engine light and vsc light came on, I took it to auto zone to check the code, they told me that it is the sensor coolant system that must be replaced, I took it a mechanic shop to do it and that not solve the problem and the mechanic did a second check, he found that the radiator is crack, and that will cost me $600 and I still a loan balance for 12000 on

- Philadelphia, PA, USA