10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2021 Lexus RX 350 electrical problems

electrical problem

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2021 Lexus RX 350 Owner Comments

problem #2

Dec 202023

RX 350

  • miles

A D V E R T I S E M E N T S

Multiple Models and Model Years Passenger Airbag May Not Deploy NHTSA SENSORS not working. The campaign number is 23V865 : OCS Sensors May Short Circuit An air bag that does not deploy during a crash increases the risk of injury. NHTSA Campaign Number: 23V865000 Manufacturer Toyota Motor Engineering & Manufacturing Components AIR BAGS The official recall release date was December 20, 2023.

- Palm Beach, FL, USA

problem #1

Dec 152023

RX 350

  • miles
I am writing to you regarding?the vehicle safety which I became aware of? recently but there was no solution provided. IF this happened to me, it can?happen to anyone driving the same model and needs to be addressed as soon as possible before the fatality occurs as this is danger to the public.I was driving a vehicle?on [XXX] after just picking it up from service?(serviced at Ray Catena Lexus on [XXX] for 15,000 miles service and oil change) at the rate of speed approximately?65 mph. All of sudden the vehicle started making noises, transmission shifted from auto to lower manual gear and I was barely able to keep control of the vehicle. Luckily, I was able to pull over safely, turned it off, gave it some break and turned back on. Vehicle seemed to be operational and since I was close to the AmTrak train in Washington DC, I have?decided to take the train as intended to Florida along with a vehicle. Upon arrival in Florida, I was able to take the vehicle to the dealership JM Lexus on [XXX]. I explained the problem and they checked the vehicle and released it to me shortly saying that there was nothing wrong. This dealership charged me $141.92. As I just left the dealership and got on the highway, the vehicle started to act up again. I was only able to take it back to the same dealership on [XXX], the?mechanics did another check on the vehicle and discovered that the spiral cable had an oily residue on it and that was the reason for the electronic issue I was having, but that cable was not covered by the warranty and I was quoted $1,800 to get it fixed. Which is odd considering that not only did I buy out of this vehicle a few weeks prior but the vehicle was just serviced on [XXX] (with odometer reading at 12,728 miles)? never giving any issues prior. After having a back and forth conversation, they dropped the price to nearly $1,000 but being concerned for my and my spouses safety, I had no choice but to pay.? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Staten Island , NY, USA

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