This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2018 Lexus RX350. The contact stated that the headlights projected approximately 75 feet ahead of the vehicle, which made it difficult for the driver to see anything close up. The vehicle was taken to newport Lexus (949-482-6122, located at 3901 macarthur blvd, newport beach, ca 92660) to be diagnosed, but the cause of the failure could not be determined. The manufacturer sent a representative to inspect the vehicle who stated that the matter would be researched. The contact was not called back. The failure mileage was approximately 15,000.
- Tustin, CA, USA
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- Tustin, CA, USA