The contact owned a 2017 Lexus RX350. The contact stated while driving 45-50 MPH on the highway, another vehicle that lost control and crashed into the contact's front and side of the vehicle. The driver's front air bag did not deploy. The contact suffered minor injuries to the face from the glass front windshield, a cut and burn from the seatbelt, and a bruise to the arm. Medical attention was received. A police report was filed. The vehicle was towed to a tow yard. The vehicle was deemed and destroyed by the insurance company. The manufacturer was contacted and notified of the failure. The approximate failure mileage was 30,000 The contact stated that of all the airbags, none of them deployed at the time of the accident. As a result, the vehicle was totaled.

- Southern, CA, USA