This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Pre-collision system failed. Vehicle rear ended another vehicle. No warnings. No auto braking. Full unrestrained impact. Collision occurred on freeway off ramp. I have photos of crash site and a copy of the data from the "black box" which Lexus downloaded. The allstate claim number #0453405540. The chp office at 619-401-2000 has incident ncic#9680, by officer id 18801. The Lexus was totaled and allstate paid out. I purchased the Lexus primarily for its safety features. I'm concerned that further faults could cause great harm or death.
- Lamesa, CA, USA
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- Lamesa, CA, USA