This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Lexus RX350. While driving approximately 45 mph, a loud booming sound was present. Upon inspection, it was discovered that the glass sun roof had shattered. The contact indicated that the sun roof was closed during the failure. The cause of the failure was not determined. An unknown dealer was contacted and a service appointment was scheduled. The manufacturer was not notified. The failure mileage was 69,000.
- Richmond, VA, USA
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- Richmond, VA, USA