This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Driving the car on the highway. The transmission lost power & engine started revving with no movement. It was dangerous because we could have been rear ended. We had car towed to the Peterson Lexus dealer in Boise Idaho. They said that the internal bearing failed & recommend a new transmission.
Car had 70,000 miles and the transmission went out. Car was having issues with cranking, getting error codes for technology, and car sounding loudly and skippong along with not changing out properly. Dealer never found a problem, beyond technology, until the transmission went out. Dealer agreed to pay for new transmission 1 year warranty but not labor. Car would hesitate to start and could have broken down on highway had I not densnd an inspection again, one week after the dealer claim my car was fix and it was only the battery.
The contact owns a 2014 Lexus rx 350. While attempting to park the vehicle after a complete stop, during the (gear) shifting from drive to park, the vehicle suddenly accelerated and hit / crashed on to a building and spun off, and the impact caused the vehicle to travel for about 15 feet and stopped. Air bags did not deploy and a police report was filed. No injuries to anyone. The vehicle was towed to the Lexus dealership and later to dealership's collision shop. Approximate estimate for the repair is $21,000. Manufacturer was notified through the email option in Lexus customer assistance center. Approximate failure mileage was 5,500. It appears to be an issue with the engine or some internal electronic system. Because, when this incident happened, the vehicle was at a complete stop and my (driver) foot was on the brake pedal.
- Troy, MI, USA
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- Farmington, UT, USA