This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My front passenger door actuator has failed. This door cannot be locked/unlocked with the remote or by pressing any lock/unlock button. This prevents the driver from being able to lock all the doors or the front passenger from being able to quickly exit the cabin unless the manual unlock switch is known and applied. This is the 5th door actuator that has failed on this vehicle. I'm the original owner and it has 51K miles on it. All 4 doors failed and this is the second time for this particular door since it was replaced some 4 years & 21K miles ago. The problem started a few months ago and is currently intermittent. Being "sometimes" safe is not being safe. I have not had it analyzed at the dealer since I would not bring it there unless I planned to have it fixed. There were no warning signs or lights.
Crack in windshield starting on passenger side just above the blackish part at the lower part of the windshield, extending up for about 3 inches then making about a 95 degree turn heading toward the drivers side. When first noticed, this section was only about 3 inches long also, but 2 days later, it extended about 2 feet. No apparent or remembering any object striking the windshield. No chip seen. Just noticed when got in car to start it the morning stated. The 2 foot extension occured while driving 2 days later
The contact owns a 2014 Lexus rx 350. While attempting to park the vehicle after a complete stop, during the (gear) shifting from drive to park, the vehicle suddenly accelerated and hit / crashed on to a building and spun off, and the impact caused the vehicle to travel for about 15 feet and stopped. Air bags did not deploy and a police report was filed. No injuries to anyone. The vehicle was towed to the Lexus dealership and later to dealership's collision shop. Approximate estimate for the repair is $21,000. Manufacturer was notified through the email option in Lexus customer assistance center. Approximate failure mileage was 5,500. It appears to be an issue with the engine or some internal electronic system. Because, when this incident happened, the vehicle was at a complete stop and my (driver) foot was on the brake pedal.
- Troy, MI, USA
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- Basking Ridge, NJ, USA