This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Submission from constituent re vehicle defect; possible crash, injury or death 2013 Lexus Rx 350. The consumer stated during the 15, 4000 miles she put on the vehicle since purchase, she experienced four episodes of free wheeling, wherein the vehicle, was in the drive position, but suddenly went into neutral mode with no gear engaged, while the vehicle continued to coast forward until, suddenly, the transmission engaged and the vehicle surged forward because her foot was on the accelerator pedal, to get out of traffic. The vehicle was taken to the dealer, but they were unable to replicate the problem.
- Dana Point, CA, USA
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- Dana Point, CA, USA