NHTSA — Service Brakes Problems

10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
50,040 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Lexus RX 350 brakes problems

brakes problem

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2012 Lexus RX 350 Owner Comments

problem #5

Jul 202020

RX 350

  • 110,000 miles

A D V E R T I S E M E N T S

The contact owns a 2012 Lexus RX330. The contact stated that while driving 30 mph, the ABS and brake system warning lights illuminated when the brake pedal was depressed. The contact stated that the vehicle hesitated to respond. The vehicle was taken to Audi pensacola located at 6303 pensacola blvd, pensacola, fl 32505, (844) 313-0046, and the dealer was made aware of the failure. The vehicle was not diagnosed nor repaired. Upon investigation, the contact associated the failure with NHTSA campaign number: 14V054000 (service brakes, hydraulic, electronic stability control), however the VIN was not included. The manufacturer was informed of failure. The failure mileage was 110,000.

- Pensacola, FL, USA

problem #4

Aug 172019

RX 350 6-cyl

  • 66,123 miles
I am the original owner of a 2013 Lexus RX350. On August 14, 2019 as I was parking my car and rolling into a parking spot, with my foot only on the brake pedal, the engine revved and the car accelerated forward. The car hit a curb and gave me the time to react and applied enough brake pressure to stop the vehicle before it went into the street into oncoming traffic. The next day I brought the car into my local Lexus dealership. They had the car for the entire day and could not find anything wrong with the vehicle. On August 17, 2019, the exact same thing happened as I was again rolling into a parking spot. Again with my foot only on the brake pedal, the engine revved and the car accelerated forward. This time I was not able to react quick enough as the car hit a concrete pole at the front of the parking spot. I had the car towed to the Lexus dealership. Over the next 30-45 days an independent engineer removed the event data recorder (edr)from the car and sent it to Toyota for analysis. On Oct 3, 2019 Toyota responded that based on their findings of the edr the vehicle is not defective. In my own search of the internet, I found numerous incidents on unintended acceleration for the same year, make and model as my car. I have sent letters to the CEO of Toyota and Lexus but as of this date, Oct 15, 2019 neither Toyota nor Lexus has acknowledged or admitted that anything is defective with the vehicle.

- Jackson Township, NJ, USA

problem #3

Sep 102018

RX 350

  • 75 miles
Both wheels are not stopping at the same time. The car has a slight jump forward when you expect to be totally stopped. The car has new front and back brakes.

- Omaha, NE, USA

problem #2

Jul 112017

RX 350

  • 0 miles
July 11th 2017 at around 220pm pst, the Lexus RX350 2012, experience a very dangerous failure. Earlier that week I noticed issue with the battery, where it would take one or more pushes to the start button for the car to turn on. But on this date, I had just parked the car on a road with an slight incline, I did not enable the emergency break the car was turned off and the keys with me. I had dropped off a friend and helped her take a few things inside the house. After returning to the car, I tried multiple attempts to turn on the car (3 or 4) and on the last attempt the car roll down the hill instead of turning on. I was un-able to apply the breaks and in a state of shock did not apply the emergency break. The car roll across a road, down a bank and came inches to hitting a home. After the car was towed up the bank it was found the car was in good shape but the battery was dead. I was in a state of shock and my entire body tensed and I was suffering from a severe headache. We called in the California highway patrol 1722 East main street el cal jon 92021 date: 7/11/17 - 14:40 ncic number: 9680 officer id number 21588 there after we called contacted Lexus to determine if all recall service had been applied, which they answered your car does not apply to an earlier recall. Was referring to the following recall. Based on the name seem quite applicable February 12, 2014 NHTSA campaign number: 14V054000 brake actuator assembly may disable ESC and ABS I requested for a independent evaluation, but they told me (Lexus)would not pay for it if their were issues and I must take it to a Lexus service department. I complied and we took the car (it was towed over). They held the car for five days and concluded the car had a bad battery. They state the car was in neutral when it was parked. We are fearful of another accident result in greater damage and harm

- Spring Valley, CA, USA

problem #1

May 012016

RX 350

  • 74,000 miles
The contact owns a 2012 Lexus RX350. The contact stated that the brakes felt abnormal and the traction control warning indicator illuminated. Two weeks later, while attempting to make a U turn, the brakes seized and the vehicle was inoperable. The vehicle was towed to the dealer where it was diagnosed that the brake actuator malfunctioned and needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA campaign number: 14V054000 (electronic stability control, service brakes, hydraulic); however, the VIN was not included. The manufacturer was notified of the failure. The failure mileage was approximately 74,000.

- Vancleave, MS, USA

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