NHTSA — Service Brakes Problems

CarComplaints.com Notes: Kiplinger's named it one of the greatest cars of the 21st century, we wouldn't go that far but for the price it's a nice ride.

Just make sure to keep an eye on these acceleration problems reported to NHTSA.

10.0

really awful
Crashes / Fires:
7 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
42,126 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Lexus RX 350 brakes problems

brakes problem

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2011 Lexus RX 350 Owner Comments

problem #12

May 282021

RX 350

  • miles

A D V E R T I S E M E N T S

While driving Brake & Abs warning lights displayed on the dash with the warning brake malfunction, Took it to the shop they diagnose Bad brake module. My brake pads & rotors and all scedule maintenance uptodate.

- Manalapan , NJ, USA

problem #11

Jun 072018

RX 350

  • 168,000 miles
The contact owns a 2011 Lexus Rx 450H. The contact stated while at a standstill, the ABS and traction control warning lights illuminated. The vehicle was taken to the local dealer Lexus of richmond (9703 midlothian turnpike, richmond, va 23235, (804) 323-8000) where it was diagnosed with needing the brake booster to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 168,000.

- Quinton, VA, USA

problem #10

Sep 182019

RX 350

  • 45,000 miles
I was driving at approximately 40 miles per hour and began breaking behind traffic at a stop light. I was pressing down on the brake pedal as hard as I could, the tires began to grind and I could hear and feel the engine revving because the car was trying to accelerate forward. When the car was failing to come to a complete stop, I put the car in the "park" gear. The car quickly corrected what was going wrong. This was the third ocassion and most severe. It's been more than two years or so since the first two occurrences. I reported the first two instances, when I took my car in to Lexus for regular maintenance service. They didn't find any defect. The first occasions, I was on a parking lot driving slowly looking a place to part at a retail establishment.

- White Plains, MD, USA

problem #9

Nov 082017

RX 350

  • 59,000 miles

A D V E R T I S E M E N T S

As I was trying to park my vehicle, it accelerated and hit a building then went backwards. I managed to keep the car from reversing into the street but the brakes did not work and car did not slow down. It hit the building a second time. I put the car in park and it stopped. None of the airbags inflated and the car was totaled. Toyota took no blame for the accident and I'm left without a vehicle. This car is in a group of recalled cars, Lexus does not have records of ever recalling this truck

- Union, NJ, USA

problem #8

Aug 302016

RX 350 6-cyl

  • 44,000 miles
Please see the attached better business bureau complaint. We are making this complaint in order to do our part of alerting you that there could be a potential hazard with the make and model of this car. We do not want what happened to us to happen to anyone else. The car was on a highway in motion when this happened. Thank you.

- Forest Hills, NY, USA

problem #7

Oct 032016

RX 350

  • 62,000 miles
The contact owns a 2011 Lexus RX350. When the brake pedal was depressed at 55 mph, the vehicle failed to respond. As a result, the contact lost control of the vehicle. Another vehicle crashed into the rear of the contact's vehicle. The contact then crashed into the median. A police report was filed. The contact did not sustain any injuries. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 62,000.

- Lake Land, TN, USA

problem #6

Jun 152016

RX 350

  • 35 miles

A D V E R T I S E M E N T S

My airbag did not deploy during a accident my car was total and I push down on my brakes it hit the back of a truck my injury were really bad I felt that my brakes and airbag

- Spring Lake, NC, USA

problem #5

May 162014

RX 350 6-cyl

  • 49,906 miles
I was driving South on Georgia 400 merging onto 85 South when I saw cars stopped in front of me. I immediately applied me brakes - to no avail. My car kept going. I ran into the back of the car in front of me creating a four car wreck. I later learned from a market valuation report that: Service brakes, hydraulic Toyota is recalling certain model year 2011 Lexus RX350 passenger cars manufactured from August 30, 2010, through May 18, 2011, and equipped with vehicle dynamics integrated management (vdim). The calibration for the hydraulic control valves is incorrect. Due to this condition, there is a possibility that the right front wheel may not be controlled properly during ABS (antilock brake system) or vsc (vehicle stability control) actuation. This could result in increased stopping distances and/or a failure to adequately correct a vehicle slide, which could increase the risk of a vehicle crash. Dealers will replace the brake actuator with a new one, free of charge. The safety recall is expected to begin during August 2011. Owners may contact Toyota at 1-800-331-4331. Owners may contact Toyota at 1-800-331-4331. I was unaware of the recall, I never received notification. I took my car in for every scheduled maintenance. To the best of my knowledge, at this time, I was the only person injured in the crash. It appears that the problem was not corrected in my car; thus, I am filing a complaint.

- Atlanta, GA, USA

problem #4

Jun 172014

RX 350

  • 32,500 miles
The contact owns a 2011 Lexus RX350. The contact stated that while driving approximately 5 mph, the brakes seized upon engaging causing the vehicle to crash into a brick wall. The contact sustained no injuries. A police report was filed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 32,500. The VIN was unavailable.

- Crowns Point , IN, USA

problem #3

Aug 242012

RX 350

  • 18,000 miles
The contact owns a 2011 Lexus RX350. The contact stated that while entering a parking spot, the brakes failed. As a result, the contact crashed into another vehicle. The vehicle was not destroyed and the contact sustained minor injuries. The vehicle was towed to a collision center where the cause of the failure was unable to be determined. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 18,000. The VIN was unavailable.

- Stillwater, OK, USA

problem #2

Aug 112012

RX 350 6-cyl

  • 10,000 miles
Turned into parking space. Car began accelerating on its own. I applied the brakes continuously, threw the car into park to no avail. The car jolted forward, crashing into the storefront, breaking glass windows. The (approx) 2 feet of block wall stopped the car. The vehicle was not in my control in spite of all effort to bring the car to a stop. Had someone been walking on the sidewalk in front of the store (salon), I would have been powerless to keep from injuring or killing them. This was not driver error. I was fully "in the moment, " and aware of what was happening.

- Orlando, FL, USA

problem #1

Jun 282012

RX 350 6-cyl

  • 17,070 miles
Brakes felt spongy first day, worse second day. Third day, while stopped at a traffic light, brake pedal went to the floor. Pumped pedal to stop rolling, shifted into neutral. Drove directly to dealer, less than 1/2 mile. Diagnosis is failure of master cylinder.

- Rolling Hills Estates, CA, USA

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