NHTSA — Structure: Body Problems

CarComplaints.com Notes: Kiplinger's named it one of the greatest cars of the 21st century, we wouldn't go that far but for the price it's a nice ride.

Just make sure to keep an eye on these acceleration problems reported to NHTSA.

10.0

really awful
Crashes / Fires:
2 / 2
Injuries / Deaths:
1 / 0
Average Mileage:
25,043 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Lexus RX 350 body / paint problems

body / paint problem

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2011 Lexus RX 350 Owner Comments

problem #7

Jul 152023

RX 350

  • miles

A D V E R T I S E M E N T S

On Saturday July 15, 2023, at between about 8:00 and 8:30 a.m. CDST the vehicle was parked overnight in a garage, spontaneously caught fire and burned and was a total loss. There was a smell I would associate with an electrical fire. People reported hearing a car alarm and a "popping sound" before the fire. The fire department extinguished the fire and had the car towed out of the garage of a condominium association. Fire damage to property (except the subject car) was minimal but there was extensive smoke. In my opinion based on this incident, electric/hybrid cars should not be parked indoors.

- Des Plaines, IL, USA

problem #6

Sep 302019

RX 350

  • miles
Hydraulic hood supports failed causing hood to fall suddenly almost striking child. No other supports available under hood to prevent harm or injury. Similar repair was provided for trunk on 2004 Toyota sienna by manufacture due to safety concern. This is a faulty design that should never fail due to risk of serious head or neck injury. Please respond back.

- Moore, SC, USA

problem #5

Sep 032019

RX 350

  • miles
How can I confirm that my airbag light has not been disabled?

- Denver, CO, USA

problem #4

Aug 112018

RX 350

  • 97,000 miles

A D V E R T I S E M E N T S

Parked in driveway in back of house, beside deck after short trip to store. Smelled a melting smell outside. Maybe five minutes later the smell started coming inside the house. We looked outside and saw smoke and thought the house was on fire. We went outside and there was smoke and flames coming from under the hood. Sprayed car with fire extinguisher, which did nothing, then used water hose to spray front of car to keep from the house catching on fire. Car was making popping noises, large amounts of smoke and strong smell. All neighbors came over it was strong. Fire department spent over an hour putting out fire and used their whole tank of water. Front end melted, tires popped, dashboard and windshield destroyed. Cause is unknown

- Nashville, TN, USA

problem #3

Apr 012014

RX 350

  • 55,800 miles
Sunroof shattered for no apparent reason. Vehicle was in motion on a highway, travelling at about 70 mph

- Coppell, TX, USA

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problem #2

Aug 112012

RX 350 6-cyl

  • 10,000 miles
Turned into parking space. Car began accelerating on its own. I applied the brakes continuously, threw the car into park to no avail. The car jolted forward, crashing into the storefront, breaking glass windows. The (approx) 2 feet of block wall stopped the car. The vehicle was not in my control in spite of all effort to bring the car to a stop. Had someone been walking on the sidewalk in front of the store (salon), I would have been powerless to keep from injuring or killing them. This was not driver error. I was fully "in the moment, " and aware of what was happening.

- Orlando, FL, USA

problem #1

Jun 132012

RX 350 6-cyl

  • 12,500 miles
I was stopped at a red light. The car felt like it jumped / accelerated from nowhere, and I collided with the vehicle in front of me in a rear-end collision. Damaged caused to my entire front end and the other vehicles back end. Impact speed is unknown but it felt like 5-10mph and definitely not a roll-hit or a bump of a hit. I was stopped and then the vehicle just accelerated into the car ahead of me.

- Oceanside, NY, USA

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