This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Lexus RX350. The contact stated there was unintended acceleration while the vehicle was parked in the garage. As the vehicle was started, the RPM increased up to 7000 RPM. The vehicle was towed to the dealer where they inspected the vehicle and informed the contact that the accelerator pedal was stuck to the floor mat. The contact stated he does not think it was the floor mats because he checked the floor mats prior to taking the vehicle to the dealer. The dealer could not find anything else wrong with the vehicle. The manufacturer was contacted and a claim was filed. The failure mileage was 16,484 updated 11/16/11 the consumer stated the accelerator pedal became stuck, the dealer found a non-secured all weather floor mat intended for a 2004- 2009 Lexus rx slid forward and entrapped the accelerator pedal in the fully applied position. Updated 12/05/11
- New City, NY, USA
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- New City, NY, USA